Customer Ratings & Reviews

Geek Squad has serviced my laptop remotely and at the store, each time performing above my expectations to resolve the issues. I especially like the same day service.

5 Stars if they included setting up the devices for free.

I just purchased it but best investment for any Best Buy products. Geek squad is always helpful whenever I’ve had a question or use them.

This is great for laptop protection and we have less worries about your laptop . This gives such a relaxation and is tension free .

Definitely helped when it broke and it was free to fix

Always buy accidental, with small kids at home accidents happen and geek squad makes it easy

The agent was so good at instructing us on how to use the computer, it made this the best computer buying experience ever

Got extra protection for s chromebook. Kids use it for school so since accidents happen it seemed a good idea to have this

Great location for shopping and I will recommend it

Good to have the plan but thankfully I did not need to use the service

Bought this for my new laptop. But never ended up using them so can't really say whether they're good or not. It was nice to know though that I could call them up if something happens.

well this is a wait and see item if it fails or breaks then well see.

Always buy service warranty for a year to be sure computer works well

Must have protection for our expensive devices. Peace of mind is priceless! Can't go wrong with a little extra protection!

I always buy my electronics from best buy because of the Geek Squad protection plans. Great value and piece of mind

I spilled a drink on my laptop, and I had to buy a new one. Geek Squad was able to transfer data from my old one to my new lap.

My son will have his computer for the next three years in college and not have to worry about having to replace it with this production

Definitely worth purchasing if you buy more than 1 electronic from bestbuy, pays itself off in time.

The store employees recommended insurance for all my electronics. Yes, ill recommend this service to everyone who shop at BestBuy

Be warned this doesnt cover if there is a software malfunction on your computer, they will try and sell you the total tech coverage which is an additional $199. My laptop is a game software and windows 10 was overriding an update that the computer needed and they wanted to charge me for it after i had the geek squad protection. I was not happy need less to say after almost an hour my laptop was fixed and I didnt have to pay anything.