Customer Ratings & Reviews

Must have when making an electrical purchase since it covers so many things!

Love the protection plan. Potential to save money.

We love the geek squad, they are the only people I trust with my computer. My local repair shop doesn’t even compare.

If you buy anything at Best Buy TVs computers printers stereo systems get this protection it will save you from putting out hundreds of dollars in the end .

I haven't needed the Geek Squad since purchasing my computer but from past experience they have been very helpful.

Nice to have with the manufacturer warranty as well!

Service my computer. Call when finish .service was good.didn’t have to wait in that long line. Took me right away

Compared to all other protection plans from other service providers, best buy plans are very expensive. I request them to make it affordable.

Did what it was supposed to do. Welcomed protection

Very reliable services as well as understanding!!!

My son had damage his Chromebook and it needed repair. Because of the Geek Squad I did not have to pay out of pocket for any repairs. Worth the investment

I always get Geek Squad Protection on all my devices because I have needed it in the past and it has come in handy.

Have used this a few times for accidental damage and support was great. Fast

Had to get it for a gaming laptop. You never know when electronics are gonna quit. Better safe than sorry.

I did not have to use it, which speaks to Best Buys quality of products. Feels like a waste of money to buy this though...

I need to fix my laptop please cause I dropped it in it crack

This one year accidental protection it’s great my son would appreciate it very much to have it fix in case it broke down

My second computer to fail me in 2 months but they took control of the situation. Definitely worth the extra bucks

Cant rate it bad because if we needed it, it was offered but we never used it.

Geek squad is always on point at replacing your computer when it needs fixed. Awesome service and experience