Customer Ratings & Reviews

So far, I haven't use it yet, but it's good to have just if case something happens

Glad I got my 2 year accidental protection.It is a must.

I was immediately guided to a knowledgeable and friendly staff member to buy my new Dell laptop.

It is an excellent laptop and has excellent service. The laptop was delivered quickly and with due care. The staff was also very supportive and careful.

Geek Squad has taken care of me Beyond what I have expected this year. I just think that I'm so very much for going far beyond. They are an excellent team and they were very very hard at customer excellence.

I wish it had a touchscreen, but I didn't pay attention when I bought it, and unfortunately, the return period was too short. c

The Geek Squad protection program is one of the best protection plans I have ever purchased. My computer was damaged, I brought it in my Chromebook and they assisted me with no issues. My computer ended up being lost when shipped back after repair. They made sure to help me get a replacement and showed a lot of empathy. I will always purchase a Geek Squad protection plan.

Always a good idea to get this- especially on my new gaming laptop which I was worried about not knowing how to set up.

I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 3-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 3-Year Protection Plan. Take it from me its worth having.

I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 2-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 2-Year Protection Plan. Take it from me its worth having.

I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 1-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 1-Year Protection Plan. Take it from me its worth having.

Necessary for item I purchased a. It is a complementary item to help avoid unnecessary anguish if item is dammaged.

Glad I purchased this. I'm very happy with my decision

I always buy my laptops at Best Buy. Part of the reason for that is because of the available warranty. I travel all the time for business and need a warranty that is good at any Best Buy. I have had to use these warranties before and have never had a problem having them honored. I would not buy a computer without one!

The in-store reps were amazing and very helpful, but my overall Geek Squad service experience was frustrating. My laptop repair took much longer than expected, and I ended up having to contact corporate to get clear answers and updates. I appreciate the kindness and professionalism of the store team, but the process itself definitely needs improvement.

Have used thisbin the past geek squad has always came thorugh for me!

This is great service for any electronic you purchase. I recently purchased a tab that unfortunately was having problems and after a few months started glitching. It fell so the screen was a bit cracked at the corner and i went to geek squad. They credited me for the price of tab and plan i payed that i used to purchase another.

OK I love the geek squad. They are worth every penny. I purchased the service because my son breaks everything. He’s 12 or he loses it. I had to use the geek squad to restore his iPhone because he changed his password and forgot it. They were able to help me as soon as I walked in and they solve the problem while I waited. Then I had to have AirPods replaced, that was also super efficient and everyone was very friendly. Thanks geek squad.

Best Services and I love this Chrome book. I am buy all laptop and TV from here.

Great and fast service. In and out service and great explanation.