Customer Ratings & Reviews

Geek squad service is good and I would recommend..

Excellent decision to include this plan in my purchase.

No problem no hassle return--worth it. Way to go, my geeks.

Best buy Geek squad warranty is the best store warranty you can buy

geek squad is great to have. Never have issues with them.

I love having peace of mind with warranty features

Helps when you go to college and you drop it on accident

BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.

Used the Geek Squad warranty before that’s why I purchased again.

Great Geek Squad Service. My TV was connected to all the devices.

For this type of investment, you need the insurance to sleep well

No issues. The guys at the Diberville, MS Geek Squad typically do good work.

Warranty is a must with any electronic in my opinion

Worth protecting my investment. Geek Squad has always taken care of me.

NEVER HESITATE WHEN BUYING EXTENDED WARRANTY ON ELECTRONICS. ESPECIALLY IF YOU HAVE KIDS!

Greek Squad Protection is always beneficial. Great support and attention.

Purchased the extended geek squad coverage in case anything happens to it.

Thank you for all of your patience and help Shelly Johnston

I purchased the protection plan for my laptop because it covers accidental damage for up to 2 years .

Always get the warranty! Bestbuy has the best warranty options.