Customer Ratings & Reviews

My son needed to use this within 48 hours of getting a new laptop. Tech took care of issue!

Warranty is always good to have when you have kids ,purchased 2 years ,and happy with it .

I’m a bit clumsy so this is well worth the price for peace of mind

Yes yes yes always buy buy buy Bestbuy protection plan

The keyboard on my son's laptop quit working. it was under a two-year service coverage. We took it in. They had to send it off. At first we were told it needed a new part and it was in stock. Then we were told they were waiting on a part and it would be a week. Then we were told if it was not repaired within 30 days of when it arrived we would get a replacement. Then I got a text message today saying we were approved for a replace and to schedule a consult with a link to the site. It was not clear where to go to schedule a consult, so I went to chat. Told the rep what I needed. We got disconnected. Tried again. The rep had my email address and asked for the repair order number. I could not believe that information would not show up on my account. Asked to have someone call. He gave me a number to call. I called. I was told that there was accidental damage to the laptop and it could not be repaired. He could not give me any additional information. I had to talk to the store. He gave me a number and when I called it, I ended back at the same place I had just talked to. This guy was actually trying to help me in my frustration. But the bottom line was, I had to go to the store and he would have to schedule a time. My son decided to go there after work since we live 30 mins away from the store and he works 5 minutes away. They could not tell him anything because their system was down. I sure hope that Geek Squad did not damage the laptop beyond repair while they were supposed to be repairing it.

Never can go wrong having a extended warranty!!!!!

useful purchase if you have multiple computers. saves money if tig are buying large dollar items.

The price justified getting the service. Happy with it so far.

Good package for my laptop to provide services if needed

I feel 100% relieved knowing that if anything happens to my laptop that it's fully covered.

Great protection Would recommend to get warranty if anything.

Not sure if the service is good as I bought it for the first time upon recommendation from a friend.

Geek squad quickly set up new computer and installed software.

Purchased this product just in case, we need it down the road.

Brought a new laptop, wanted extra protection. Not a bs price.

Love how many accidents it covers with kids. Feel so much better knowing we have it

i hope i dont have to use this but i do feel better knowing i have it on my laptop

Good protection overall and can adjust for how long

Not had to use and I hope I don't, but nice to have it.

It great to have peace of mind and know that you are covered