Customer Ratings & Reviews

Excellent tablet/laptop for my 1 year old. I bought it for him when it first came out a few years ago and i just bought the same model again as the hinges keep breaking which is the only problem I had so far. I had geeksquad repair 3 times which maxed out my warranty so i’m buying a new one again and restarting my warranty. Again, its excellent for kids.

Good for personal on hand device help. Can call or chat by debice.

Ive owned this laptop for around 4 years and its been a solid workhorse the entire time. It handles AAA games up to 2022 releases on medium settings no problem, and later titles as well if you crank the fan speed. Its given me no significant issues and is a fantastic bargain for the price. The fan noise is a little loud if you're playing higher end releases but that means the system is getting cooled so it's a necessary compromise for such a compact package.

Great color shade choices. Great Basic working Laptop!

It's there if needed. Didn't have to use it , but the geek squad is there

Great service, friendly employees as well as knowledgeable.

Even though I did not use the protection. Still was happy to know I had it

The Geek Squad! Nothing else needs to be said. Their reputation says it all. I have worked with them in the past and they are awesome!

Helped me get all set up the and service was priceless geek was professional and knowledgeable and was such a great help! A+ #1

I love this laptop. The I have had no issues with software compatibility and the battery life and screen are highlights for me. I have owned several Microsoft Surface devices and this beats them all. My only problem is the finish color and material. I have never had a device that showed so many fingerprints. I wish I could find a good wrap or vinyl cover but I would need to even cover the track pad. Prepare to constantly wipe it off.

I wouldn’t recommend this protection plan based on my experience. I purchased it expecting peace of mind, but when I actually needed to use it, I was told my items weren’t covered or that the repair wasn’t worth it. I had both a TV with a cracked screen and a laptop with accidental damage, and in both cases I was basically advised to replace the items instead of having them fixed. That defeats the purpose of paying extra for protection. It may work in some situations, but for accidental damage claims, it didn’t deliver for me. I’d suggest carefully reviewing what’s actually covered before purchasing.

They have been there to help out when something happens. Quick response and know the issues.

Excellent picture quality and color. Screen is very clearN

I have had this since 2020! I love the benefits of having it!

For Laptops, this is a MUST. The protection plan is the best in the industry.

Laptop is high quality and got it for a great sale price

Prefect ! Great choice Fit perfectly ! I would recommend

So far loving my New HP 14" Laptop , this time went for 14" screen instead of 15" screen. This 14" Laptop is much lighter and fast on startup , Browser's are opening up, alot faster . My old HP Laptop only lasted 2 years 1/2 .. This time I only kept on old Laptop for WiFi for New HP Laptop ,didn't want issues from old Laptop to be on to New HP Laptop ...Like Chrome not responding or slow at startup, I only use it for online shopping , playing games , search ,and glad that Chrome is working alot better on New HP Laptop . Didn't installed the Internet Security that came with HP 14'' Laptop . I have Norton Security which I been with them for long time . Thought Internet Security that came with New Laptop might conflict with Norton Internet Security .

Excellent laptop. We've bought dozens of Chromebooks in the past year and this has been a crowd favorite, especially from previous Windows users.

Good protection to have! Great purchase we made! Thanks!