Customer Ratings & Reviews

The team is a great option whenever you need help.

I purchased this protection for my granddaughter's HP Chromebook. I just purchased the Chromebook so haven't had a need to use it yet but it is great knowing they are there to help when/if she needs it.

Always good to deal with geek squad, never had a problem not resolved!!

Easy and worth having. Especially on purchases over $100.

Got 3 years of protection, on my new laptop, and I had use this in the past, Best buy is the best on the insurance programs, when I had used i go to customer service, no questions asked, they just replaced, I have a lot of confidence with Best buy..

What can I say other than, “The Geek Squad is simply AWESOME!!!” They are Kind, Respectful (Great customer service…which is VERY Important!!!), Knowledgeable, and VERY Patient with my many questions!!! I Trust them!!!

I always purchase Best Buy's Geek Squad Protection Plan on almost every high ticket/price item I purchase from Best Buy. So far, I have never had any issue(s) with my Geek Squad Protection Plans on any item found to be defective covered under the plan.

I have never been disappointed with Geek squad's protection insurance!

Makes replacing amd coverage easier if something happens

ive had this laptop for 2 years now and i have been very happy with it , it still runs like new and is very user friendly i am very happy to share with you on what a great computer it is and would def buy again

Super easy to use and get set up on my device along with being able to use it in the future. Thanks BestBuy!

A Defining Moment For All, Including Best Buy, The Seller, The Customer/Buyer, And Third Parties Entities/Mfgs. The Protection Plan Coverage, Put All The Eggs Into One Basket. The Most Protective Coverage Is Essential For a Happy Customer to Have a Happy Here After Buyer's Life.

I bought this laptop for my mom for christmas and she has been using it like crazy for her zoom meetings and uploading documents. It works very fast and she loves that it can fold into a tablet!

Cool computer. Easy to use. Good price. Nice compact size for transporting from home to school.

Customer service representative went above and beyond

It’s a good simple computer for someone who wants a first computer. I’d recommend this computer for high schoolers who need a computer.

Love that we have this protection just in case!! I always love to have a backup plan and this is so helpful it gives me peace of mind!

Add Protection blessings, feel at ease. Great protection for you and your family.

I got geek squad for my laptop however when my laptop was messing up they said they could reset everything for $200 more which didn’t make any sense to me because I purchased the accidental geek squad and they were not able to help me with my laptop without me paying more.

Great to cover my tech and make sure i wont have to shell out lots of money onna repair