Customer Ratings & Reviews

I will always recommend to purchase the geek squad service in all electronics, you will never know when you will need it

The service plan is great since he is a new user. Getting use to carrying it around to use all the time and knowing he has a protect plan is great

This has to be one of the best protection plans. Geeksquad always takes care of your device. Service is usually fast and professional. I still recommend that you check your product before you leave the store and make sure the service is done right. I highly recommend Geeksquad protection, accidents happens as life happens.

Best Investment ever! Spilled tea over my computer and they were able to refund the full amount the computer ( I actually bought it on sale and they refunded the full non-sale amount since it was no longer on sale) Can't recommend this enough!

Quick to help. If there has ever been an issue in the past, I have had good experiences getting the help I need.

I haven't had to use it yet for my wife's new Laptop, but it's handy, and They make it right when it's needed. I've bought this before on some items, and BestBuy and the Geek Squad has always worked it out for us. Thanks!

Absolute ease and professional service. Never worry about your electronics with the geek squad warranty.

They helped me get a new computer, i accidently spilled coffee on my MSI Stealth and got close to 2,000 back for a new computer

Worth the addition for extra peace of mind. love it

I’ve always enjoyed the peace of mind the electronic protection Geek squad brings to me and my son.

Great plan no question asked if the device needs to be replaced,I hope I'll never have to use it, because I do not want to lose any files on my new laptop.

Always count them in. Great service. I get them on all my products.

You never know when life throws you curve balls, It's always great to protect your investments. I haven't had to use my geek squad yet but its nice to know I have coverage.

I had to replace my laptop 6 months after purchase. However, once my laptop was replaced, Best Buy canceled my 3 year plan, So, instead of honoring the remaining 2 1/2 years by applying it to the new replacement, if I still wanted coverage, I would have to now purchase the Totaltech plan. So, this means that if I get coverage for the new laptop, then in a 6 month span, I will have now basically purchased TWO plans for ONE laptop. This makes the Geek Squad plan worthless and costly, since the manufacturer's warranty would've covered the cost WITHOUT any additional coverage. Hopefully Best Best can make some adjustments to their replacement policy.

Daughters computer has been broken and fixed twice and we still have a year left on the warranty. This is a must for kids electronics.

Love this was added to my computer. I did not need to use it, but there's something would've happened, its nice to know im covered

This is an always needed item for any of the laptop purchases that I do since they cover everything including accidental spills.

Comes in very handy. Definitely get it, unforeseen circumstances require expert advice.

Never liked Dell until now best decision I could have made I love this laptop.

The protection plans are always the best thing to get. Has saved me more times then i want to admit.