Customer Ratings & Reviews

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck!

Quick to help. If there has ever been an issue in the past, I have had good experiences getting the help I need.

I originally bought this because someone I work with used to work for best buy and swore by it. Used it for a screen repair had it back after about a week. There was a problem with the operating system geek squad worked with me and got me into another computer. Highly recommended it covers everything.

With the warranty I was able to get my products serviced without hassle

[Employee of bestbuy] Very helpful when my washer was throwing codes. replaced a few parts then offered to replace the whole washer

I haven’t had to use this yet. I’ve heard from family and friends that it’s awesome.

Black Tie warranty is the best thing Best Buy ever did I just wanted to shout out a Thank You to Geek Squad because without them this would not be possible keep up the good work ladies a gentleman . Thank you for your protection and service

Great easy and worth it to get with every product you get better save than sorry.

Great service and help! I can’t believe after all this time it worked!

Geek squad has always taken care of any issues I’ve had with my products purchased through them. Would recommend this service on any major purchase.

The Geek Squad service plan is worth every penny, if your store has a good geek squad staff. They need to have reps who speak clear English with no dialect since this is technical discussions

Have been satisfied with the protection for many, many years. Most of the time i have things taken care of first call, I have had a couple of times over many years that it did not happen with first call but still love the program

Absolute ease and professional service. Never worry about your electronics with the geek squad warranty.

Works great for work. Quick reboot. Battery life is good charges quickly.

I always get a protection plan on technology because I actually had my TV (flat screen) start showing black spots during the warranty coverage and they gave me a brand new one because they couldn't fix it. Must have!

I have use this warranty several times with other products and it has never let me down. They always take good care of the service and will replace it if they cannot fix it. Used it with my old MacBook and they replaced it without hesitation

Ended up returning, but would recommend if you want peace of mind.

Lenovo Yoga 7i 15.6. Sturdy laptop with premium construction and chassis. The I7 Evo processor from intel holds up well enough with some data basing and multiple active tabs. Gotta say definitely see a slowdown with any kind of simulators, games. What we all want is a 4K ultra book with a 1tb ssd 16 ram and Ryzen 7 processor with 450+ Nits of brightness. The brightness is mediocre in any kind of sunlight. I have returned this model for the 14 inch edition but it seems to have the same issues with brightness and ram. Lenovo don’t handicap yourself bring back the legion slim 7i and get thinkpad keyboards for all of your student, business and gaming laptops. Not trashing the build however it is not worth $1100 despite the overall build quality and reliability, this laptop has noticeable compromises in hardware and components. -T

Great warranty protection that must be purchased when you must use your product daily. In tim, something will break.

Was able to get my computer serviced for free! Saved me lots of money