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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 11,938 reviews
  • Rated 5 out of 5 stars

    Geek Squad will be there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good idea to be insured! If anything happens I know Geek Squad will be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compralo definitivamente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lo eh usado en distintos aparatos y me resuelven pronto, la recomiendo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for my mother. I have a similar one we both love them. They are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have previously used this service and it is one of the best ones out there. Anytime you have a problem you can either go to a store or online and get replacement very easily. With kids it's an absolute must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered my headphones for a year w/ great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year accidental or multiple year accidental protection is a most for smaller appliances like headphones, chargers, etc. I unfortunately ruined some good skullcandy headphones accidentally and got it covered within that first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use on this product, but the process is always efficient and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ahhhhh geek squad is my good too! I love this added protection and Best Buy’s service is unmatched when it comes to customer service. I will say sometimes repairs take a little bit but at least I know it’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to fix my computer situation at first they tried to save my actual computer but once they realized that wasn't an option I relatively easy was able to just repurchase the same naked model I owned for it was in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT'S ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it was okay because I never used it I wasn't covering up to figure out how to use the slim tree from pad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Chromebook warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to my Chrome h. P. You guys are great and Have amazing products keep up the great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Easy to use, and quick response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used twice already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me with a driver problem with connecting my new computer to my old printer. Also helped with an update that did not download correctly. Agent did not talk down to me, was very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is worth the money and the geek squad are always willing to help problem shoot or offer advice on helping to solve a problem and fully find some sort of solution. I recommend purchasing it to protect your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Accidental Geek Squad Protection in the past and I have to say that they service is of great quality. I will continue to purchase the Protection Plan yearly. Excellent service. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my computer but I find that it’s small and I’m really need to learn to use it so I really like it but I’m having trouble with it So if my service has how do use the computer email me and I’ll contact you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service = amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I purchase something, especially electronic, I like to make sure I add this Geek Squad service and protection plan. They have always helped when any problem I may have. Always professional and keep you updated as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have , just in case needed thank you. hopefully wont need to use it tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Policy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle, quick turnaround, would highly recommend to anyone who isn't as careful as they should be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are certain products from Best Buy like this protection I always by if the purchased item’s price warrants such. I feel better knowing I’ve got a cushion if something happens to my purchased items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless mouse is super easy to use i recommend it i dont regret buying it never give problems atall.

    I would recommend this to a friend