Customer Ratings & Reviews

I recommend getting the warranty I paid for one and my daughter fell on ice and damaged the computer beyond repair and I was able to get another with the warranty

just in case the Geek Squad has you covered for accidental spills, drops, cracked screens, or life's curveball.

The Geeks are always helpful! I am not very knowledgeable about electronics so I always need help!

Have not needed to use the warranty yet, got it for piece of mind.

The staff worked on my laptop To see if it had been compromised due to malware. Great job. Very knowledgeable.

It’s always nice to have that security of having the geek squad help you with any issues you should have with the computer processor, etc.

Thanks for the protection. I haven't used it yet but im glad to know it's there!!

Peace of mind for laptop computer. This is the second protection plan i used.

You need this for anything that goes wrong, they will fix it fast

The agents are very attentive to my needs and are very knowledgeable about my products. Their goal is to always provide a lasting solution to all tech needs.

They helped me a lot. I had everything put in and it was easy to use. They showed me how to do Shortcuts so it helped out a lot. Thanks for recommend you guys to anybody.

Well worth the money to have tech support. Already helped me fix a glitch I created Got the computer back quickly

Thankfully i haven't needed them yet. But it is nice knowing they are there if i do.

I havent had to use this as of now but cant wait to se how it all plays out

To be honest I’ve always gotten their protection and probably continue no hassles

Very simple process. Staff is helpful in the trade in process.

Don't have to worry if anything happens to the computer. totally covered

It gives me peace of mind knowing that if I encounter issues, I have someone to call to take my computer. That alone is priceless, thank you, Best Buy.

Excellent Service by the geek squad team highly recommended

So far, I have not needed to use the Geek Squad Accidental Protection Plan for my new Lenovo Flex 5i 2 in 1 Laptop. However, what they offer is a great service after the original manufacturer warranty expires. Even in the first 12 months, they will diagnose if they can help with an issue and then help send the equipment back to the manufacturer if needed.