Customer Ratings & Reviews

Haven't used it yet for this computer, but I have used it for other items. Worth the peace of mind.

One less thing to worry about while on a trip. If it got damaged or broken while traveling we were all set.

Great service for sure. Always nice to have when available for sure.

Can’t pass up getting your technology insured for those that tend to use it a lot.

Geek Squad is a great value to my peace of mind for any technical issues that may arise.

This is a must purchase for our household. I've had to use the service which was thorough and timely.

I am so glad I finally switched to a laptop. I will never go back to a desktop.

My daughter's laptop was repaired efficiently and without additional cost

Everyone is always nice very helpful in every way as possible. Thank you all again

Had to cancel and use geek squad total tech It covers every purchase

These guys are awesome! I received a computer with bad software and they took care of it the same day!

I really like my new lenovo tablet/computer. I love the fact that it kind of works like a computer.

Have used the geek squad warranty a couple of times. No hassle to repair or replace items.

If you have kids this is a must don’t leave without it

I appreciate this because just in case my baby brother gets his hands on my laptop I know it’s protected!!

We got this plan to protect our son’s Chromebook, but failed to read the T&C - this is not anything like AC+ or other ADH plans. If they replace your broken laptop, you no longer have coverage after that (you must buy yet another plan). In addition, they only have obligation to provide credit up to the original purchase price+tax of the device itself. In our case, the cost of the laptop he had went up, and wasn’t even in stock. We had to pay over $100 out of pocket for something comparable. Additionally, they could have done this whole process remotely, but instead, they force you to make Geek Squad appointments and go into the store, just to get a store credit? Not to mention it took two weeks for them to come back and say we were getting a credit rather than a laptop repair, because Lenovo. I’m glad we had it, but all things considered, we would have been MUCH better off going with a third party. So thats what I would recommend for anyone else. Don’t waste your money on something that’s NOT ACTUALLY 2-year coverage if you end up having to use it.

Luckily haven’t had to use this but great to have peace of mind with a 10th grade boy!

I bought this as protection for my new laptop. I hope I don't need it, but it will come in handy if I do.

Great service when i needed it very friendly and knowledgeable staff would recommend to anyone

Great for large purchases. Help to keep your investment in electronics safe. A must have serive.