Customer Ratings & Reviews

I haven't had the opportunity to use the Geed Squad, but I am glad to know that I have the option of using them should anything happen to my equipment while I am out on the road. I do a lot of travelling for work and anything can happen between transport to and from a hotel room or using the laptop within the truck

When you have an upscale laptop, accidental damage becomes a concern. This protection policy eases that concern. The ease of getting repair work at the local Best Buy is also a huge factor. I've had very good experiences with it and scheduling appointments online is very convenient.

Great customer service. Helped answer all of my questions on getting new computer setup.

Replaced 3 laptops that got damaged from my business with them as the laptops were initially purchased through Best Buy with the Geek Squad warrenty. Sent the laptops out for repair, and then received them a week later. Easy to use and friendly staff that kept me up to date of the repair progress.

Worth the money. On top of the manufacturers warrantly.

This will make a great difference and help me feel more secure should any mishaps occur with the computer

I'm glad to have the geek squad on my side if anything happens to my new computer. I won't take my computer anywhere else but to them...

Robert of the geek squad unlocked my Microsoft account for me. Afterwards I asked about purchasing insurance for my new computer, and he got on that right away. I then got a discount for being a geek squad member. Robert did an excellent job managing the others waiting for their appointments.

If you buy a computer for a high school kid please please please get the protection plan. This saved my sons computer and the people at the Geek Squad are great at what they do and provided incredible customer support. If you do one thing after an electronic purchase (Computer, TV or phone) it should be to buy a protection plan.

Best customer service I have had! I had issues with a laptop I purchased and with my warranty plan purchased they were able to get me a new laptop without any struggles! They listened and helped!

Purchased with a new gaming laptop. Haven't had to use it on this item yet thankfully, but glad to have peace of mind. Definitely worth it on high-value tech purchases, particularly items that don't devalue quickly. Have made geek squad warranty claims on tech items in the past and had good experiences.

i am excited to have been able to purchase the geek squad protection as i broke my last item and didnt see the need. I am happy that i was offered the opportunity and was told all the support that i can obtain with my purchase.

Insurance it’s only a sucker move until you need it. Am a huge advocate for insurance on all electronic products that l purchase. Would highly recommend this to everyone. An extra $50-100 on your product will give you a peace of mind when something catastrophic occurs like when you drop your computer while going through TSA.

When purchasing this newer software/ computer I was informed by the Geek Squad agents that to get the two year protection plan like this one above is best, so in case something drastic happens I am covered! Thank you for this assurance of being careful; they truly care for their customers, and want the best for them, so thank you!

This is a for sure must when buying electronics, if anything happens to item they help get it fixed!

I don't usually purchase extended warranties, but in this case I thought it was wise for the peace of mind. My old laptop fell off the table and the touch screen was smashed. So when I bought the replacement laptop I wanted to be sure that I would be covered if something like that would happen again.

I am new to IOS MacBook. It was a small challenge but Apple and Best Buy make it so simple. The transition was easy and the geek squad amamzing.

Ended up returning, but would recommend if you want peace of mind.

Geek Squad saved my life when my laptop started acting funny and wouldn't turn on. I'm a college student and I NEED a laptop to do my work. They sent my laptop out the same day I dropped it off!

Peace of mind with the kids using computers. Ya just never know.