Customer Ratings & Reviews

[Employee of bestbuy] Previously bought item broke before 4 years, great to have a new plan

Pretty great protection package, able to cover many issues

How do you purchase peace of mind; Geek Squad Accidental Protection. I have purchased several computers from Best Buy and unless it is something cheap and disposable I always get the added protection. I've had to use it a couple of times in the past and it has really paid off when I did.

I got geek squad for my laptop however when my laptop was messing up they said they could reset everything for $200 more which didn’t make any sense to me because I purchased the accidental geek squad and they were not able to help me with my laptop without me paying more.

ive had this laptop for 2 years now and i have been very happy with it , it still runs like new and is very user friendly i am very happy to share with you on what a great computer it is and would def buy again

This is a good policy to have. We have recently upgraded laptops for our boys and were thankful to have this insurance. We had issues with the screens and they were replaced with no questions asked. It does take about 7 to 10 days (repairs aren’t done in stores).

A Defining Moment For All, Including Best Buy, The Seller, The Customer/Buyer, And Third Parties Entities/Mfgs. The Protection Plan Coverage, Put All The Eggs Into One Basket. The Most Protective Coverage Is Essential For a Happy Customer to Have a Happy Here After Buyer's Life.

I always add protection to my devices. It’s a nice piece of mind

Great quality i been having this computer for ove 1yr.

Excellent service, I had issue with my laptop and geek squad was able to resolve it in a timely manner

I always protect my products with the Geek Squad warranty. I have used it in the past and it has proved to be worth every penny when I needed a repair on my laptop. It was an easy decision to purchase the protection to cover my son's laptop.

I bought this laptop for my mom for christmas and she has been using it like crazy for her zoom meetings and uploading documents. It works very fast and she loves that it can fold into a tablet!

They fix it if it’s broken, but takes a while to come back and the shipping is bad and the box was heavily damaged

Haven’t used it so I’m not sure about it. I a cheapskate so the price is why I gave it 4 stars. Haha

I have never been disappointed with Geek squad's protection insurance!

This has shown to be a great service to include with the purchase of my new laptop. I feel more secure about the purchase with it.

Geek sqad protection is amazing. Would totally recommend this to everyone who purchases this

It's nice to know i have the peace of mind of knowing i can take my product there if needed

We have geek squad protection on all of our electronics. My wife's laptop stopped working when some water got in it in the kitchen. The geeks fixed it. We had a lightning strike that burned out the hdmi port on our TV (don't know why that happened). The Geeks fixed it.

Good laptop it work fine and easy to use and its good to watch my epidodes.