Customer Ratings & Reviews

I will never purchase another product from Best Buy again. Purchased a $1k+ pc along with $200 accidental protection. 1.5 years into purchase I experienced major failure of multiple pc components. Upon dropping pc off to Geek Squad I was informed it would be sent away and componants would be replaced... next day I receive a phone call informing me that the GS employees are unable to complete the digital paperwork associated with it, and so the only option is to refund the cost of the pc (but not the warranty). I can no longer purchase this pc for less than 1500. Honestly, I highly recommend anybody looking to purchase high-end electronics look elsewhere!

Great security for your purchase. Safety net in case one received a purchase that had a glitch in it.

I always get the Geek Squad warranty it is so needed never know what can happen.

You definitely need this if you have a pc or any electronics they are very helpful.

Geek squad answered every question that I needed to be answered and was extremely helpful

As always this gives a great deal of peace of mind and now with my total care coverage it cost me 20% less, even better

I had my pc for 1 week and a power outage burned something inside got a new replacement with this

I always get the protection on my computers necessary with my kid

Complete peace of mind having this protection. Glad it's offered.

Good………………………………………,,,,,,,,,,,,,,,,,,,,,,,.,,,,,,,…….

A nice protection plan. Of course like any insurance - if you use it you win if you don't you lose.

I have not had to call Geek Squad, but good protection to have.

I love the protection of the plan and back up for my product. No worries about problems with my product not being covered.

Great protection. Provides a sense of security and allows access to cheaper services

love the quality of this product it is easy to use and easy to set up

It’s good for want it is Ann I would get it a gan 1

It’s best to get protection on electronics because anything can happen.

Great product, very satisfied!! Great product, very satisfied!!

Best deal in touch considering anew computer is an investment and needs protection

Love the great extended warranty. Very important when you have computer equipment.