Customer Ratings & Reviews

I appreciate that Geek Squad together with Best Buy provides protection and mental clarity for my purchase! Thank you all very much!!! My new computer is AMAZING!

I love the tower it came fast & had no scratches of wear & tear

Nice monitor, needed a simple replacement and this fits the bill. Great size and picture quality. Price was a good bargain as well.

I had a problem with setting up my printer to my computer and they walked me through how to set it up it they responded to very quickly.

This is a 1 yr warrenty, the Geek squad are professionals in what they do and will help you with everything in their power.

My new computer is wonderful and efficient for my business, it's been essential!

I HAVE USED GEEK SQUAD ON ALL ELECTRONIC COMPONETS I'VE PURCHASED THROUGH BEST BUY. OVER THE YEARS I HAVE NOT BEEN DISAPPOINTED. VERY EFFICIENT, KNOWLEDGEABLE AND FRIENDLY

100% would recommended. I accidently destroyed the screen for my all-in-one computer (I still don't know how!) and they replaced the whole device. It's slightly annoying that I paid for a 3 year policy and 6 months into the warranty the terms have already been fulfilled but I can't be too mad as it did it's job.

I love Geek Squad, They are very responsiove to questions, And I also love that they will fix your equipment even if you didnt buy it through best buy.

Great to always have especially when having animals like cats and dogs if ur drinking a beverage and they decide to jump and knock it into you product

I have had geek Squad service for at least five years. Anytime I call they are always ready to help resolve any problem I have and they always resolve the issue. The Geek Squad members are very knowledgeable, courteous and most important they are patient. They walk me thru anything I do not understand to help me understand what is being done. Everyone should have this service.

the geek squad is the best number one ilove the way they work best buy its number one ilove shopping there thank you for all your help i be back soon 2020is great once again thank you all the service are the best number one my TV installed quickly

I’m about to use them for the first time. So hopefully I get the same experience friends and family have had when utilizing the geek squad. Haven’t really heard anything bad about them, and I’m sure I’ll have a good experience as well

It's a no brainer. It's a must have and very essential and helpful if your computer crashes or breaks down. 100 percent a great investment because you never know what the future holds.

Have this just in case the machine gives me problems. Haven't use yet. Had to use before on another item. Didn't have problems with service.

My laptop had some damage that stopped it from opening and closing without it sounding like it was going to break apart. They were helpful in getting it fixed. No troubles other than having to order a part so it took some time for my laptop to get fixed.

Geek Squad agents transferred all of my data from my old computer to the new computer very quickly. They take the time on pick up to go over everything with you and verify the data transfer was complete. I have used geek squad for years and would be totally lost without them.

Can't say enough good about the 3 year protection. Just get it. So worth the money. If you are buying a gaming PC there are many things that can go wrong. Best Buy will repair or replace. Have used it before & was so thankful. Best Buys stands behind its products.

I love the whole idea behind the Geek squad for people like me who are NOT geeks. It was vital at first as I was starting up. Now, I haven't been bringing it in to them. I plan to have them do a 'check-up" every six months. Not sure I needed three years, but it was the most economical approach and if something goes wrong with the computer after the warranty, I will be covered.

These guys are always the best whenever I have an issue I’m sure they’ll be there to fix the computers they come to the house you don’t even have to bring your unit to them so I’m glad that we purchased this with the computer so we could have worry free for the next three years love you Best Buy