Customer Ratings & Reviews

Recommend a protection for your computer regardless the additional cost

Great computer.....fast....MUCH nicer than my old OS.....Easy to hook up. Had one minor issue that customer service took care of promptly and easily. Looking forward to many happy days with this desktop!

I am happy with the Geek Squad services I have received so far. They have installed the cyber security systems and set up several new computers I have bought there. They have also removed viruses and fixed other computer problems.

They’re good I’ve used them before in the past for Xbox and they give u a gift card of the same value u spent at the time which is great because if the time is alil cheaper now u can use the rest for something else in store

The process was automatically I set up a date to come in and bring in the product they took it ask a few questions and told me it would be a few days and that’s all she wrote great service and experience

I am not a high tech type person but love using my computer. This service has been a real stress saver for me. If anything is not working as it should or I am concerned about a questionable email my Geek Squad member will investigate.

Haven’t used it yet but feel good we have a plan in case something happens.

So far so good can not complain about the company.

Good value, although I hope I never Need it. It gives me comfort knowing I don't have to worry about it.

Best pc I've every bought, Great performance. Highly suggest to buy.

I have used this service in the future because I’m having problems with my iPad laptop. Get back to me.

After one month of coverage, had to call upon Geek Squad to repair a brand new all-in-one computer. There was never a question nor comment made. The system was sent off for repair and 30 days later the defect was replaced and the item returned with no hassle or charge.

Works great I’m glad that I got this for my pc it hasn’t broken yet but I’m glad I have 3 years of reassurance

I haven’t had to use this service yet but I’m happy to know I’ll have a team on standby that can help me with all my computer related need in servicing my new desktop.

I really like this, the truth is it is very fast, you have too many options to choose from, it is incredible how geek never disappoints the best

I just purchased Best Buy's 3-Year GSP to protect my recently purchased Alienware Aurora R-10 Desktop Gaming PC. Never had any issue(s) with Best Buy's GSP covering any defect(s) and will always continue to purchase them for high ticket item(s).

It was very easy to replace my sons monitor and I was updated every step of the way! Costumer service was above and beyond. I’m so happy I purchased this service.

Haven’t had to use yet luckily but well worth the money for the peace of mind if the system decides to exit life early

I've bought a product with this twice, and both times I feel good knowing I have somewhere to go when I mess something up beyond my repair

It’s an amazing thing to have because if something you’ve bought breaks you could fix it like it’s brand new