Customer Ratings & Reviews

Agents at geek squad desk were brusk and not particularly friendly. I was told by the sales person that the transfer of data from my old machine would only be 1 day. Geek squad said it would be 5 days. They need to be consistent. They also did not fully describe what would and would not be transferred. It took me several days to get my new computer working as well as my old one.

Just good to have in case anything happens or I need technical assistance.

Geek squad always a good purchase, you never know when something will happen. 2year accident protection gives you peace of mind.

I just got this today but it sounds like it will be great if i ever need it.

Service protection program has come in such good use when I was having problems with getting the desktop I purchased to work. Geek squad was available immediately and fixed the problem the same day.

Have had Geek Squad protection for several years. I recommend it to everyone. I have used the plan several times and always happy with the outcome.

This service is amazing! I have used with a PC and will always purchase it over and over! It is honestly as advertised, would buy again and again!

I bought this protection plan for a gaming desktop computer. I love having the peace of mind that if anything happens it will be covered for such an expensive purchase.

I have experience with the warranty before and is really great, worth every cent!

They have always been helpful when we need them. And quickly replaced defective items which was completely out of theit control. I recommend this for any high end electric item!!

If you drop it or spill something on it, you just take it back to BestBuy (any store) and they either fix it or give you a new one. No boxing it up and shipping it back to the manufacturer. Highly recommended!

Geek Squad has been helpful for the year the cost is okay.

I have used the Geek Squad for several years now. They help keep my computers clean and up to date. They are always courteous and always very skilled. When ever I have an issue, I know they can get it cleared up.

Always there to help when you need them would recommend people getting the service

I decided to purchase this geek squad product protection. My son had purchased it for several years and have been very pleased. Actually he swears by it. It has been a great value.

It was one of the best Maintance agreements I have ever made. I have been able to utilize the service of the agreement on numerous occasions during very important projects.

I purchase this protection on all electronics that I purchase at Best Buy. I never think about purchasing electronics anywhere else because I know that Best Buy will stand behind their products.

So far no issues with my computer so I hadn't had the need to take my computer to GeekSquad yet.

The Accident protection is good if anything happen I can just give it to them they can fixed for me.

A must have for tech products in todays world! I would not buy without it!