Customer Ratings & Reviews

Best Buy has 1 of the best plans out to give you a warranty and repair on items. Don’t Buy without

It is valuable to be able to reach the Geek squad any time. I did not realize that most desktops do not come with webcams. This past weekend I had a video conference with a family member who is out of state. The Geek squad told me what I needed, and my family was able to enjoy the video conference as scheduled.

The technician added RAM and also cleaned CPU. As he did, he explained the importance as to why and problems that could arise if build-up occurs. He was very thorough.

Best buy has the best extended warranty program and at a good value. I highly recommend it to anyone making a large purchase. I have it for computers and video game systems and phones but i wouldnt buybit for a game.

After I bought my PC I ran into some software issues, but Geek Squad fixed it for me. Polite and nice people.

Very nice to have this peace of mind at a good price

I was told if we had problems it would be fixed on site,not true it would be sent out,three week turn around.False advertisement

Very good service and extremely knowledgeable professionals who provide superb insight and detailed performance during repairs & services.

Haven't had to use it yet, but just in case... Thought with as much money we spent on my son's computer, we'd better get protection.

I just have to say better safe than sorry. It’s always good to have this type of insurance even though you don’t use it.

For the price, the coverage cannot be beat. Well worth the investment on a PC the price I purchased.

We always buy the extended coverage. Had to use it on other items and it’s hassle free easy repair or replace

Very good and a good service and very understanding of customer

Clumsy? Purchase. Got kids? PURCHASE! GOT A HUSBAND? PURCHASE!! Lol but no its definitely worth it and you never know when you may need it. I strongly recommend , but be careful always ask what each warranty includes..some are not worth it.

Nice to know I have a backup plan for the computer. I have had to use a protection plan in the past and have never been disappointed in the coveragr provided. Worth every penny for high dollar items.

This was the Best thing i could have done including this service with my purchase

what a life saver!!! i brought my brand new tablet home and somehow the screen was cracked when i opened the box. I could have argued the warranty, but that was going to be such a hassle. The geeksquad replaced it without any questions!

I am so glad that I bought this protection plan it helped me when I broke my first computer and when it couldn't be fixed they refunded my money and helped me pick out a new computer that was suited for me.

Great value, I always get the plan. In my opinion, one of the best plans available, I always get it just in case & for piece of mind. I do work for Best Buy but my opinions are my own and do not necessarily reflect Best Buy Policy.

I am always relaxed when I have the Geek Squad. They have my back.