Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. It was the best thing I bought in a long time.
I would recommend this to a friendFull refund on broken computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the best protection you could get my some broke his computer and they gave me back full price
I would recommend this to a friendGeek squad knew their stuff!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my tv and sound bar effortlessly.
I would recommend this to a friendGreat service and protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection program and the great GEEK SQUAD help and advice. Would not buy any device without this, protection and peace of mind.
I would recommend this to a friend3-Year Accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3-Year Accidental Geek Squad Protection. It is better to be safe than sorry!
I would recommend this to a friendPoor Managerial & Corporate Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought HP Omen Gaming Desktop Dec 28th. It has been used less than 20 times. Purchased 200/300 warranty. Best Buy Plus Member (former now). Just dropped off computer due to operating/software issue according to Geek Squad. You would think they and Best Buy would fix my barely used, 3 month old 1,300 computer. NOPE. Manager made me purchase a yearly membership or pay $250. So...this million dollar company just had me return a $700 unopened laptop and will now lose my business on our kitchen remodeling. Best Buy just lost a customer and 6-7,000 thousand dollars. Congrats. -Just reposted this review on Yelp, Google wt
No, I would not recommend this to a friendAdmin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great to have the geek squad to contact or bring item to for help
I would recommend this to a friendGeek Squad service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used it yet but it never hurts to hire this insurance
I would recommend this to a friendWarranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love purchasing electronics from Best Buy, They help you out quick and they make it easy to return your stuff
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Mari. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Geek Squad is the Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've used Geek Squad a number of times. Always easy. People unfailingly polite and helpful. Thank you.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now the protection plan love it because I can spilled drinks coffee and protects during surges this is the type of Warrantee that I want
I would recommend this to a friendGeek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Luckily I have not had to use this. But it is nice to have the peace of mind if something goes wrong that I am covered. I will buy again.
I would recommend this to a friendGeek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan is definitely worth it as part of my overall plan. Have had to use it once and was easy to get replacement.
I would recommend this to a friendThey were very fast in fixing my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job cleaning up the computer l. You guys are great with you help. We thank you very much.
I would recommend this to a friendGreat to have for protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad protection plan is always a good thing to have when you purchase a piece of technology from Best Buy. It's worth the money to know that your products are protected with this.
I would recommend this to a friendProtection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used it yet so i am not sure how it works.
I would recommend this to a friendGeek squad for my computer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was lucky not to have any issues with my first year of owning a new computer. But it’s nice to know I have a back up plan in place to help me if I had any trouble.
I would recommend this to a friend
protection
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the chance to get my product checked with no problems
I would recommend this to a friendGeek squad helpers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the protection for my computer. So if I need anything I'm covered. Help with questions or concerns. To check to make sure I have everything correct.
I would recommend this to a friendGeek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A fine production/protection not to be without. Definitely worth the affordability and price for the protection it provides.
I would recommend this to a friend