Customer Ratings & Reviews

I installed windows 11 on a computer that m...soft said was compatible with. Big mistake!!!!!! The Windows 11 slowed the computer so much. Waiting for windows to open or search a file became a frustrating daunting task. Wife and I nearly both lost our sanity. We dropped of the PC with the geek squad on Friday. Picked it up on Sunday. It's been bliss ever since!

I got this for my brother, we were trying to piece his AMD setup to be something. But after much running into needing this and needing that. I just said let’s just bite the bullet because I have a custom built Alienware computer, and it just works. He’s now really having fun with the Oculus. We spent the whole weekend putting that AMD Vega 56 with his old mother board and kept getting the message from Oculus basically you’re computer sucks. So rather than suffer anymore disappointment with our efforts this computer just makes sense. I put a 1tb ssd 850 evo in mine along with some other awesome improvements. So I know this is a sweet setup. I’d say buy it

I always buy the Geek Squad protection. Can NOT say enough as to how great the folks are and how well they stand behind the products. I've had to use their protection only 3 times in the last 15 years and they have always been the best at service after the sale.

Purchase a like model 2 1/2 years ago. While moving computer I dropped it. I had 3 months left on my old plan. They were unable to repair so I received an upgrade as the old was was no longer available. It happened during Black Friday sale so I got a new plan with refund.

The Geek Squad associate explained how my desktop PC works. He was very knowledgeable.

I am so glad I got the Geek Squad Protection. I was at my sister's house in South Carolina for several weeks. I had work to do while I was there. My outlook went out during a very crucial time and I had to call the Geek Squad to handle it remotely. All I had to do was leave my computer on and they accessed it and found the problem. They called me when they were finished and updated me as to the problem.

The peace of mind and the friendly and knowledgeable team is always helpful

Geek squad service made me feel safer. You can drop things just getting them out of the box. I do warranty and repair addons when buying tech stuff that cost over $300 dollars. And being able to ask questions and know there is a chance for a repair or upgrade that is warrantied is important. With being in a hurry people make mistakes. All the connection points/plugs can break even when being careful. With a support service that can fix your dumb mistakes means you can keep going.

I love the geek squad! I’ve heard great things about them and had to purchase myself!

Geek Squad protection offers great peace of mind!!

I got geek squad accidental damage protection for a gaming PC. A water spill ruined the gpu. Liars at the store told me they didn’t have to fix it because I didn’t have a plus membership; I had to read back the ADP agreement to them. They took six weeks to replace the gpu with several inconsistent excuses as to why. One of these excuses was that they were waiting on a replacement gpu from the manufacturer (cyber power pc), which was a lie (it came back to me with a second-hand HP Omen gpu). The replacement gpu runs obscenely hot. Geek squad ADP used to be the best warranty in the business. They’re dead to me now.

Geek squad is awesome to use on all of my family's devices.

Best option insurance, really peace. My recomentation is buy the protection.

Great warranty product from Bestbuy, never had an issue when I had to use the coverage, worth every penny.

Great wish it was included in the price that would make it even better

Love Best buy their warranty is the best ,never issues only once damaged my sons computer gaming but they resolved ,so I will never buy anything other stores Best Buy is my store for everything

Perfect for someone that wants a gaming PC and knows nothing about building one. This is my first gaming PC and it was easy to set up and make adjustments. nice style to it too. Fast boot up and a lot of storage and like that it is a SSD. I can run graphics on high/ultra with no lag

Geek Squad has helped me with everything. I'm not tech savvy but they have helped explain things for me in the simplest way possible. The Geek Squad protection plan is an absolute MUST HAVE when you buy anything from here. They know what they're doing!

The only protection plan worth buying. I’ve never had a problem, instead I’ve only experienced great interactions. Whenever something breaks or stops working, they just get me a new product and that’s it. In addition, if they no longer have the product, they give me back the credit towards another product.

Amazing computer for my kids who are in college and have online class. Would definitely buy again