Customer Ratings & Reviews

In the store I was offered the Geek Squad insurance or protection plan. I hope I don't have to use it because the equipment is great. But in case of having them I just have to take the equipment and they fix it or give it another one. I hope so.

Excellent, i havent had to use geek squad yet, if his PC messes up again i will call them

Have not had to use it yet . . . thank goodness. My computer is only two weeks old.

I love them and I like having professional opinions.

This protection plan has saved us a lot of money on several different purchases. I feel that the money is particularly well spent on computer purchases as it has saved us thousands. The geek squad is always very helpful. I don’t usually buy protection plans, but I do at Best Buy!

I would not be able to use my electronics if Geek Squad did not exist. Whenever something goes wrong, I know help is just a phone call away. Most times an agent can help with the problen right on the phone right away. When I have to take it into the store, I know it will be fixed right.

It s very good service and my computer is still working good on 2 year now never slow or damage

What a relief to have the Geek Squad set up our new computer! In one hours time, he had us up and running. It would have taken me all day and caused major stress.

I would Say this is a must if you're going to purchase any electronics because geek squad is awesome they work on my laptop before so I would recommend this

Super helpful. Didnt have the computer i was looking for but found me one in store with better spec for about the same price.

THE AGENTS MOUNTED MY TV ALONG WITH ALL MY OTHER ACCESSORIES. GREAT JOB. VERY CLEAN AND PROFESSIONAL

Thank the Lord I had accidental geek squad protection. My computer was unable to be fixed but I did get my full payment back for the purchase subtracting the geek squad amount. This allowed me to replace my computer quickly and easily.

If they can't fix it over the phone they reimburse the $39.00 fee.

I mean its protection, what else would you expect?

Our order arrived today, the box seemed previously opened… As soon as we got home, we installed the PC, got no image…. Googled the same PC and to my surprise this is a common issue. Not happy with the product, I went o. The chat with geek squad, it was useless, called geek squad, they were a lot more helpful, still no signal. Returning this tomorrow afternoon.

They checked out the Open Box PC for free already. But this is needed incase anything happens!

I already used geek squad to set up my keyboard, i didn't notice the tongle in the box. Lol They explained & I understood

Geek Squad service will always help you sleep better at night. Rest content knowing that the Geek Squad will be there if/when you need them. They are problem solvers, solution makers, and often saviors of a not-so-good going day. I would always recommend having this protection.

Claire made the process of the new computer and the protection plan very easy. She was extremely knowledgeable and was fair during the process. Thank you Claire!

Very good computer protection. I only purchased for 1 year. I think it’s enough for what I need it for.