Customer Ratings & Reviews

My son destroyed his computer on the 2nd day of use. I was able to return the computer with ease and was issued a full refund when the computer couldn’t be repaired. The Protection plan is a great asset especially for when you are purchasing for children.

Excellent quality fast, and adequate brightness great

Always their to answer questions, whenever I was in a bind I could always count on the geek squad to bail me out of a crazy situation

Geek squad installed my new Television, Internet Expanded EERO Service that has improved reception and quick and excellent access for internet phone systems.

After 2 years my 50 in insignia died within 2 days the geek squad was at my home decided it could not be fixed they refunded the purchase price and i went to best buy and purchased another tv in 2 days great

I took my old computer to the Geek Squad desk. He looked at it and suggested I take a look at the newer computers. He's the one that said Best Buy had financing and I didn't know that.

Smart investment and always saves time and stress. I buy the geek squad protection on all my Best Buy purchases.

They have not yet had to use it on this particular product. But I have had it on other items, and they great fixing any problem that might come up with your product.

Everyone was so helpful finding the right pc for me!

I actually didn't need help setting it up and I am not tech savvy I feel good with 5 kids that best buy has a warranty for about everything and I know that if it gets broken I didnt waste 600 the extra 200 for 3 yrs os well worth the piece of mind.

I could not manage my computer business if it were not for the Geek Squad and their all-inclusive protection plan. The service is quick and the technicians are professional, polite, patient and extremely knowledgeable. Save yourself a lot of stress and time and let Geek Squad move you through your problems quickly!

Geek squad is very professional and has been able to fix my computers many times. I would never purchase any computer without the protection.

This is something that I'm not that sure about but I'm sure I'll enjoy just as much one more time I feel the prices are the best I've seen around

One of the best purchases help protect my pc from additional website and spam. Love it!

I got a full refund, although in store credit, for a computer that i bought which which broke down just 2 months out of manufacturers warranty.

When you purchase products from a store you look at who is selling you what your buying and me personally best buy has a astounded reputation for good products and customers service anything they sell and any services they offer you can count on it.

I have had someone try to scam me through an email and Geek Squad took care of removing anything they had on my computer and cleaned up my computer. I realized it was a scam in time and Geek Squad saved me.

Quick to respond and quick to do their job. Excellent service!

Best Buy will always have my business. Thanks a lot Best Buy.

I highly recommend for everyone to buy a warranty protection plan when it is necessary. I highly recommend in some cases to purchase a warranty protection plan for certain products. Best Buy is a company that I hope never go out of business.