Customer Ratings & Reviews

Excellent product. Enjoy using this computer. It's worth the money spent.

I purchase this protection on all electronics that I purchase at Best Buy. I never think about purchasing electronics anywhere else because I know that Best Buy will stand behind their products.

I love the new windows compared to my older model.

Whenever the Geek Squad Protection Plan is available, I always add it to my purchases!

Like how with this protection plan, that I can just take the items to the store and they help.me figure out the right next step.

have already had a need for using the geek squad when installing my new programs and computer, and they did a great job, so happy with my purchase, and looking forward to many good years of support.

This is a good deal for having expert advice when you need it.

Haven't experienced it yet, but i know it will be great

Yes it was good never know when your drink spills on it any covered is better for me and I don’t know what it was like to be with out the protection they offer great plan get it

Got this with my total tech membership and I’m more excited about this than I am about the product it’s protecting lol

I purchased an "Open Box" computer. When it was delivered, it hadn't been "programmed" for the next user. It still had the last owners information on it. I wasn't able to log in and register it for myself. When I called about it, I was told to bring it back to Best Buy. The process took them about 30+ minutes or more. When they were done, I was told, "Okay, we won't charge you".???? Why would I be charged for something that should've alread been done?

This is totally worth buying!!! Best Buy stands 100% behind the geek squad service. I’ve had to use them several times and it more than pays for itself!!!

I called because I thought I had a camera included with my new computer but the agent was able to check my purchase and let me know it was not included. But he did suggest what I needed to do.

I am happy to know that I am covered for service with a team of experts in the Geek Squad.

Its so good i dont even know i have it in my house.

I purchased the geek squad protection for the HP Desktop that I purchased at Best Buy and I am glad I did . You never know when you will have an issue arise and it gives you a sense of knowing that you will have them there when you need them.

So glad Best Buy offered this product to us. We had our lap top diagnosis with this plan, Then able to use it to transfer files to new purchase computer It paid for itself in one say

I buy Geek Squad protection on all the products I buy at BestBuy as I do not want to be looking for the "right" technician to fix any problems that might arise over the years. Similarly, if I need technical assistance I have it over the phone, in person or at my home.

Hopefully I won’t have to use it, but it’s nice to have for peace of mind.

Always good to get geek squad on your products. For the just in case.