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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,775 reviews
  • Rated 5 out of 5 stars

    Surround Sound setup efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came by, setup the surround sound correctly for my TV without a hassle, really friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast and friendly service. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet, but having it there when I need it outs my mind at ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a must-have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been my experience that you need to purchase for peace of mind. You never know what could happen down the line and this protection plan covers you completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have when items break. I only purchase and insurance plan from Best buy as they stand by their service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at the rockaway nj facility are great. They help us with several of our phones. They even went beyond to figure out the problem. We are grateful for their knowledge and how polite they are .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been there to help when I've had a problem highly recommend for alll purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very helpful with electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, peace of mind when purchasing any electronics .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents do happen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have a need for this service for years - I am so glad I have the protection now. Accidents do and will happen. Great to have support!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us! We're very glad to hear everything is going well and are privileged to be there for you if you need it.

  • Rated 5 out of 5 stars

    Geeking for geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this because if anything happens to my computer in the next year that is not covered by the warranty I don't have to worry about it. Within a year of I will not have saved up enough to replace my computer so this is a great alternative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have and not need.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to have accidental protections and not need them. With the lifestyles today I always buy the warranties with all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    being an older person it made sense to have a go to place for tune ups if nesscessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good promotion!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was offer the promotion. We are happy to have some support if we need .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommend the protection plan to anyone that buys anything..............................................

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Nick. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the BEST thing that best buy offers to customers absolutely love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your Tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal ! So glad to have it in the back pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this protection. I have used it in the past for various other items purchased. In my view, very well worth the cost.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Orange Park location red hair manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to refund a geek squad warranty, was told by corporate it would be no issue, they gave issues and tried to keep my money on a gift card for there store. Ive has 1200 lost in a gift card before with Bestbuy. It was terrible service and the red head manager was laughing the whole time. Terrible character for a manager, a person at that. I work hard for my money as we all do. For a company to take my money when it can be refunded to my debit. He as an employee went Against there policy. Just spent over 1.5k in February of 2025 to be treated like this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I always have a plan!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never go without the Best Buy protection plans. They always take car of it if something goes wrong. The customer service is amazing.

    I would recommend this to a friend