Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3775 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,775 reviews
  • Rated 5 out of 5 stars

    Think before you buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for nothing never had to use it. I am glad I have not need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You da best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hands down the best protection to add on especially when kids are playing with electronic devices. Thanks for your help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes get it so they can fix it or replace it. get total tech and it cuts the cost of the plan down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate geek squad protection When we squared protect my products I can count on it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Patty. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 4 out of 5 stars

    Worth the peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me when my GPU went out on my PC. Got a free replacement when it could not be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ptotection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is on the computer that I purchased in December 2020. I'm glad that I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is worth the investment!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We prefer to have Geek Squad protection for our electronics! It has paid off many times over the years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is something that can be helpful when something happens and yes its really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money to have piece of mind that our expensive items are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. And I am 66 years old. So I feel like I have immediate backup if I struggle with something. Thank yiu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought my dad a computer from BestBuy, I was on the fence about get Geek Squad protection. Although, I’m glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought my dad a computer from BestBuy, I was on the fence about get Geek Squad protection. Although, I’m glad I did!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's something very useful to have just in case life decides to happen. if you really need to make sure your things are going to always be working right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad in Duluth is always helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this service for my son's computer. I have used Geek squad in the past for other electronics with positive results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes yes we

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes yes we can work on it we have to do some tomorrow we have a little town tomorrow and I will know to work on Monday we are in the area to do the inspection and I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protect!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t need to use it yet but I’m sure it will be fine. Nothing like the safety of having your product covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    more years of protection from damage is better.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the longer the accidental protection years the better just in case to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind just in protection of my new computer. It’s helped me out in the past so worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident coverage > no coverage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision is always protecting your device from accidents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made sure I got this for safety if somethings happens to my computer I know that I have this and I will be ok

    I would recommend this to a friend