Customer Ratings & Reviews

Always buy geek squad protection, it’s well with the price.

We always think it's a good idea to buy Geek Squad Protection.

These folks are great to deal with, very helpful and courteous.

Protection was added just in case. So far not needed but for the price

The geek squad is very knowledgeable and very friendly as well

My old BB purchased HP desktop finally failed. Took to BB/Riverside CA where they transferred photographs & data from the old hard-drive to a BB purchased Western Digital external drive. Got instructions from Geek Squad on how to install photos on new Linovo desktop which I purchased today from BB Riverside CA. I had problems transferring the data & photos at home. Called Geek Squad @ 1-800-433-5778 for tech support because I purchased the 3-year coverage. The tech would NOT help me in trying to figure out why no transfer and, worse, she hung up on me! I spent almost a $1,000 today at BB and got real LOUSY service. She wanted more money to help me transfer out which BB put on the external drive. I'm a long term customer of BB and also a stock shareholder in the corporation. They let me down today big time!!!!!!!!!! written on 2-25-2021 Scott

this is definitely a good keyboard . I have owned plenty this one is really good

Better Than It Has To Be!! Worth Ever Penny! You Never Know!

The Geek squad protection gives me peace of mind with my purchase.

Great to have something cover accidentals also. Haven't used it yet.

THESE PEOPLE AT GEEK SQUAD NEED HELP, I DON'T THINK THEY HAVE ENOUGH QUALIFIED TECHS TO DO THE JOB. I GAVE THEM 11 DAYS TO TRANSFER DATA FROM MY OLD TO THE NEW ONE I HAD JUST BOUGHT. THEY TOLD ME FOR THE FOURTH TIME IT WOULD BE READY AT 5:00 FRIDAY, WELL IT WASANT, SO I TOLD THEM TO FORGET IT GIVE ME MY MONEY BACK ON THE DATA TRANSFER AND PICKED UP EVERY THING AND BROUGHT IT HOME. NOW I WOULD LIKE TO KNOW IF I CAN GET MY MONEY BACK ON THE THREE YEAR PROTECTION PLAN?

bought a new computer felt I needed them to transfer the stuff. It was a drawn out affair, with multiple appointments, missing data, non working programs, and etc. Eventually it was done, but when I needed tech support on line or by phone with issues it turned into a hassle. Ended up using a different provider, and paying them as I needed. Already looking at replacing this one year old computer, next time will go somewhere and have it built to meet my needs.

Hopefully, we won't need to use the extra protection, but it's good to have

I think it’s the best thing to get especially having kids.

Always buy the warranties! You never know when you will need them!

Greatest warranty service ever geek squad does a great job

They were very helpful they went over everything with me

Geek squad helped me set up my new all in one computer with no problems.

Recommend protecting your purchase and have piece of mind.

I’ve never had to use the geek squad protection but I’m glad I have it if ever needed