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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3831 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,831 reviews
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Would defiantly buy again. So easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good resource to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good resource to use,Haven’t used them yet but it’s a good insurance against problems that may be ahead

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The help is outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone help is great. They guide through when I have a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    join the new geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with this new plan, it helps out a lot with everything you purchase through best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth buying , but I don’t have so many words to write

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t always give all ur money back but mostly does

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playing it safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. Computers are costly to fix!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value price plan for protection and service plan

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dont call on phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer sent in for not getting power had to fight with them that i had the protection plan got ot back still not working going back again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is pro. The team is helpful. They explain the technical stuff in simple manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kept working on my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been good and have used it 3 times in 1 month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my son's "first gaming computer" and it meets all expectations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    "Estimated" completion date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great that it covers parts and labor form most incidents but it takes a really long time to get your item back. The "Estimated" completion date has never been close to correct any time I've used it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need service but glad I had the protection if needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when it was first bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC was amazing when I first bought it, did my new media arts projects and gaming. After just a little over a year it now does not work GPU and on board graphics do not display an image.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Basically Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for my computer and when i went into Geek Squad they told me basically it’s useless to have and should get the yearly program they have with best buy if i needed to have replacement parts.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help very knowledgeable wait time a little long overall experience good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power drags when encoding video but overall good for the easy stuff.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it to the store and they were going to charge me over $100 to have someone look at my pc… what was the point in buying this coverage if I’m going to have to pay to have someone look at it anyway?? It claims that if I purchase this, they cover the cost of parts and labor. Wasn’t the case.. severely disappointed and now I have a screeching pc that I can’t exchange…

    No, I would not recommend this to a friend