Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3753 reviews
(3,753 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Laptop not responding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Sqaud help solve our problem on the 1st visit
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had great experiences with this service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Important!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind for when something goes wrong. Highly recommend it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the protection but it needs to be cheaper also.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
0 help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the extra coverage because I knew I would need some assistance with my first pc. Sure enough, within 2 weeks I had my new pc at the store due to over heating. The guy tells me the coverage I purchased equals them shipping off my pc to their “tech center” which would take about 3-5 weeks (which is wrong) after being persistent & showing my receipt he said never mind, they could look at it in 3-5 days but if they find anything wrong with it, they won’t replace the parts, which is the exact opposite of what the geek squad rep told me over the phone, who said that for example if my fan was causing my over heating issue they would install a new/better ones. Clearly not the case. I asked this guy multiple very standard questions & he said “I can’t answer that without looking at it first”. Went into Best Buy eager to learn about how to repair my pc & basic pc knowledge, ending up leaving Best Buy & just returning the PC because I’m not dealing with this headache. 0 help from the “experts”
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad helped hook up my printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents have been very helpful. I will use again.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great insurance to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has answered all questions and work hard to help out
I would recommend this to a friendRated 5 out of 5 stars
Great, back up warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad protection plan is the best, they stand behind it .
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that whenever I have any difficulty on any set up geek squad will be there to help
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice to know that I have coverage in case anything happens.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to have when you have kids!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just great to have this when your purchasing items for children !
I would recommend this to a friendRated 5 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome products definitely recommend getting this
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use yet. Hopefully I won’t need too.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any big ticket items I always get protection. And I’ve never had an issue with Geek Squad.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Never used it up to now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use my Geek Squad protection up to date so don't really have an opinion.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Standing by
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet. Hope I don't need it. Ha.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very helpful..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like to have this protection.. peace of mind
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Works amazingly. Recommend this product.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use them except 1 time and they helped me in a quick and timely manner.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad protection is the best. Pretty much have the protection on all important devices.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


