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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3759 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,759 reviews
  • Rated 3 out of 5 stars

    Pricy but I bought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really think this can be extremely costly ad some services should be complimentary when you purchase a $1750 computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay but customer service is long. Very annoyed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good i guess if you use it. But it is all about money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this protection plan however i wish it would include services like hooking stuff up or trouble shoot

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t give into the fear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get you with fear with this thing. Don’t buy into it. Your item is brand new. If it’s a piece of garbage, return it. Don’t buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best geek squad they know what there doing and fixes it right away

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Automatic renewal apparently?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... this is was renewed automatically without my knowledge... kind of lame.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be great if we could use it but stores are closed so doesn't really help now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To buy or not to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice thing to have for piece of mind. But it is a bit over priced

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Yess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to include or add on with a purchase that was a must!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is heinous. I hat ecalling them/ dealing with GeekSquad. last three phone calls they give me the phone number I just called and tell me that they aren't trained to handle my request, and ask that I call a number instead of transferring me or asking for help from another team memeber.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hopefully never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully never have to use itAnd then I’ve never had to use it so far but it’s a great thing to have

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product!!! Easy to use for little & big kids!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product!!! Easy to use for little & big kids!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't need it so can't really give it a rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed to use it so I can't complain about it. But hard to review it otherwise

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am comfortable with knowing my products will be covered well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Actually the worst service I've ever recieved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly one of the worst experiences ever. I never recirved the pc thay came with this protection plan and I still haven't gotten a refund after an entire month-and-a-half, even after speaking to a staff member. If I could rate it 0/10 stars I would.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I still have a hole in my wall, and the plate that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was long ago and the plate he put in the wall still falls out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Have not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet. Great price and still protect for 3 years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not worth it. Purchase & had to return computer & it didn’t cover.

    No, I would not recommend this to a friend