Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3743 reviews
(3,743 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Perfect for school
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy to use, for college or day to day use.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are to replace my circuit board for my tv. They also mounted my glass shelves for my consoles. They are to mount my tv to the wall. They are very professional.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Favorite company ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Best Buy best company ever !! Best electronic prices!!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great to be covered. I haven’t needed it yet but glad I have it just In case. Covers a whole lot of things eases my mind during this time of covid that at least I’m covered
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Incase something goes wrong and needs fixing
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your going to buy any electronic over 50.00, make sure you buy the extrend warranty. Best buy's customer service is great and will not hassle you with returns if your product breaks.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geeksquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeksquad service was reliable and easy to understand.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
vd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good for the price haven't found anything close to as good as these ones, Would recommend for sure! Very good quality
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great plan for a laptop at the right price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great protection for the price. I just hope I don't have to use it. Geek Squad does all my work on my computers and are very good and helpful.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got the 3 yr protection just cause you never know. If we need to use it, I have faith in the Geek Squad.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad keeps my heart at ease
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely necessary for anyone unable to self-service their devices.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have received excellent service through Geek squad. We greatly appreciate your patience to teach us to understand a lot of technology.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Poor Managerial & Corporate Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought HP Omen Gaming Desktop Dec 28th. It has been used less than 20 times. Purchased 200/300 warranty. Best Buy Plus Member (former now). Just dropped off computer due to operating/software issue according to Geek Squad. You would think they and Best Buy would fix my barely used, 3 month old 1,300 computer. NOPE. Manager made me purchase a yearly membership or pay $250. So...this million dollar company just had me return a $700 unopened laptop and will now lose my business on our kitchen remodeling. Best Buy just lost a customer and 6-7,000 thousand dollars. Congrats. -Just reposted this review on Yelp, Google wt
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Not applied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.None was inquired. Did not use the geek squad for my purchase
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never had an issue with their warranty policy they always did right by me! I think Best Buy warranties are well worth the money especially since I’m Clumsy
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Only accidents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not know it cover only accident did not cover any malfuction I will rather take the full insurance
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
geek squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would be lost without the geek squad. They are so helpful, professional and proficient. Any computer issues I put in their hands are completely resolved with no effort on my part. Would not be without the service
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
All in one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best of the best for personal experience and workplace
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is awesome. They are very knowledgeable with the lastest technology. Quick to respond and explain everything for me to understand. Highly recommend
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeksquad is the best i am glad i always have them here to answer questions
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend


