Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4475 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 4,475 reviews
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value when you think about what you're buying and who you're buying it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomal customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had good experiences with the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a relief to have this protection on my tablet. Which I forgot I had. I got an email reminder to extend my protection. I dropped my expensive Samsung tablet. So I took it to Best Buy and they took care of everything. I dropped it off and picked it up once it was repaired. So easy. Was able to track the repair progress the whole time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment! These guys are honest, fair, and very knowledgeable! Will buy protection plan on every electronic I buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great IT customer service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great service from Best buy! I love the service provided through Geek squad. IT provides great tech support! Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy for tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad warranty on any electronic purchase above 200 hundred dollars. It completely relieves me of any stress with the purchase. I've used the warranty numerous times saving me tons of money over the years. They're usually very quick about either replacing the product, refurbishing it, or best of all, giving you cash back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    truly awesome. My technology never fails because I’m careful, but it is still technology. The Geek Squad service is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A PEACE OF MIND!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT regret not buying this coverage... worth it. I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased this but haven’t used it..yet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a two year warranty for my son’s tablet. I was told that if anything happens to it (ex: my son breaks it), all I have to do is bring it in and they will either fix it or replace it. I rated it 3 stars because I haven’t needed to use this service, yet. If there comes a time that I will need to use it, and if the issue is covered and there’s no problem replacing or fixing it, then I will re-rate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product made a great gift for my grandchild. The geek squad warranty kept me assured that it was covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to purchase incase something happens to your Amazon Fire 10. Give me a piece of mind that it will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I did not have to use the service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Bomb! They get the job done no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not have to use them.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Bomb! They get the job done no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    picture frame.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best double picture frame for remember love one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv in a timely manner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my tv to my bedroom wall. I already had an Apple TV which he reconnected to my new Samsung 43 in tv. If I buy a bigger tv for my bedroom, geek squad recommended that I have them come out before hand. To make sure I have enough space on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel peace of mind having purchased Geek Squad Protection, the techs are friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan when I purchased a tablet for my grandson to do virtual learning. He's been taking care of his tablet so far so there's no need to use it, at lease not yet. It was affordable and something I don't think you can go wrong having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy if you spend over $300

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy any electronic over $300 without this protection. I have used it 2x on different laptops. If it can't be fixed they will issue a gift card to replace. Totally worth it!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sister loves it

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this guy for my little sister. She loves it. She can scroll tiktok so thats the big thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth adding if you want to protect your purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say on most of my electronics (worth anything) I always usually add the Geek Squad protection plan. Its worth the money to add just in case anything were to happen. I've only had to use the plan benefits a hand full of times but it paid for itself in those cases.

    I would recommend this to a friend