Customer Ratings & Reviews

I have used their service a few times for minor issues. They were always courteous and helpful. I will continue to pay for the warranties on certain items to have peace of mind! Thank you!

It was a nightmare to deal with Geek Squad over the freezer I purchased. I got the runaround. I spoke with countless people on getting the freezer repaired/junked. In-store employees were a nightmare. Customers do NOT come first. I want to know how it is that GS doesn't make service calls on smaller freezers. It's not like one can easily pack up a freezer to take into the store for repair/junking. It's rather a safety hazzard to everyone involved. I would recommend GS for other things - but they fail with medium size appliances.

I am glad i got this protection for my samsung galaxy tab s8 ultra....cause you never know what could happen

Love it family time on it customer did good job help

Perfect gift for my 85yr old tech savvy mother-n-law’s birthday because it's easy to use

Geek squad fix my broken screen on my iPad and they worked on it so fast

Good Value and extremely helpful when things go wrong

Very convenient and was able to take care of my problem with out any confusion love it

I purchased the protection plan for the computer a bought for my son. he dropped the computer and shattered the screen within a very short time. The computer was replaced without any question. I would recommend the plan highly.

Two Samsung tablets went bad in the first two years of use. Both were out of warrenty and repair costs were too expensive. Totally recommend geek squad warrenty on a tablet.

Always buy the protection plans. It’s well worth the money. I have purchased all of the protection plan through Best Buy geek squad from tablet to all of my major appliances.

Bought the geek squad plan for my tablet. The store and the plan are both great. I often buy the plans because I don't always have time to return a defective product within the return period. Better to have than be stuck without.

Geek squad protection is a great value for my tech purchases. If things go wrong, the Geek Squad agents are there to assist!

So worth spending the extra money for your product to be protected. Life saver.

was fast and friendly service...Did not like the hassle of getting service...ended up going to manufacture to get my product fixed....said their was nothing they could do to my i pad

Geek Squad rocks!!!! Very helpful and informative. Always ready and willing to help and answer any questions or concerns with devices and such. Go Geek Squad!!!!

I absolutely love and recommend the Accidental Geek Squad Protection. I’ve had to use this and ilthe process is painless!! Love Love Love

Great service very attentive tech support when needed

Geek Squad Staff are super courteous and knowledgeable. I was so glad I purchased this package as it came in handy. I recommend this group for all major purchases.

purchased this just in case. bought tablet for granddaughter and probably just thought play it safe in case something would happen. good deal for the price.