Customer Ratings & Reviews

so i went to best buy and bought a tablet because i am having health issues and wanted it so when i am in the hospital i would be in touch with friends. so the salesman says if you buy insurance you will be covered. i asked him if i cracked the screen if it will be covered and he said yes. well a few months go by and i was helping a homeless man with some cash and the tablet fell out of my pocket and the screen was cracked. so i tried to exchange it for a new one and the guy got his boss and she looks at my receipt and says yes he's insured! then she left the building for lunch and the guy totally did a 180 on me and refused to exchange it and was a total assshoollee. so i was looking over the receipt and it says i bought insurance from another company and he did not inform me i had a choice or that i was buying. they have 2 insurances, best buy insurance or geek squad insurance. they sold me geek squad. well so it has been weeks now and when i contact geek squad they tell me it's not their problem and gave me best buy's phone number but in the computer it says geek squad so they refuse to deal with it and they wont look into it.

Wonderful well worth the money. Awesome product. Thank you

Worth the extra money to spend just in case you never know

I always purchase protection. No problem using Geek Squad

This warranty purchase will protect the tablets for a year

Best Buy Geek Squad is excellent at honoring the protection plan.

I buy warranties for everything I buy at Best Buy. They will take care of you with no problems.

Great Service with any product you purchase from Best Buy.

I got the geek squad protection for my tablet because it is a must have for my bands sound system .

Not sure how great this is yet. I have not had to use it.

This si a must for my family and they always take care of the issues.

Help my fine right computer for me to do work and personal stuff

I haven't had to use the warranty yet, but based on previous purchases i'm sure it will come in handy!

2-Year Accidental Geek Squad Protection is well worth the money!

Pretty handy to have. They said if I drop y my tablet and smash the screen they will replace it!

I will recommend this product is really good Works great

Always there to help set up and to replaced when needed

I love having peace of mind knowing my investments are protected!

If you can't fix it yourself, give yourself peace of mind!

Did not need to use this but it seems like a nice add on