Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4493 reviews
(4,493 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
good insurance against accidents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good in event of accidental drops or liquid spill.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a problem with a warranty before from BB
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technology is easy to use. Also it works great.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
great insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great insurance to have to protect you incase it breaks
This review is from 1-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 3 out of 5 stars
I feel at ease knowing I have this protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it comes to portable devices, I always get ADH protection for them. You never know when an accident may happen and it's good to know there's a protection plan to try and fix the device. I haven't had to use the plan for the device I got it for.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Help/Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in-house service is excellent. Had to wait for a very long time to get help on the phone and the man became very irritated with me while helping. This is very different from the past 2 years.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Just in case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get warranties because you just never know.
This review is from 2-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this only so I could have them transfer all my old data from my computer to my new one. Great services but other than that no use for it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Ideal for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for people and tables on the move recommended
This review is from 2-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 3 out of 5 stars
helpful but not all reps have same knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was used in house at best buy and i believe it is a good service however not all technicians have same knowledge base so if not getting quick answers, ask for someone who can speak to the problem and solve it without wasting time.
This review is from 2-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 4 out of 5 stars
Must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a must because with electronics you it's needed
This review is from 1-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 4 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good serves and timely pick up time as I needed it
This review is from 1-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 4 out of 5 stars
Great tablet for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for someone and they love it
This review is from 2-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 4 out of 5 stars
A must get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection makes owning products stress free.
This review is from 2-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 3 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to review as I have not needed to use it yet. I dropped my last Fire tablet and had to replace it because I didn't take the Geek Squad protection then, but I did this time.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
So far hadn't had to use the protection on my tab
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.but had on my laptop seem to be okay, although i received my laptop back from repairs due to cracked screen and my speakers weren't as loud as they were when it was sent back to me?
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Should buy the insurance
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You should definitely buy the insurance it's very helpful but just keep in mind there is possibly going to be a deductible but it will be definitely cheaper than what you paid for the product
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
accident protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.usually don't buy computers from bestbuy but microsoft store was closed because of Covid. Hate having to mail products off because "geek squad" is nothing more than a postoffice.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
I dunno...maybe worth it ?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the protection. It was close to half the price for a 2nd tablet. I often 2nd guess these types of protection services. Do it again...probably not.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Having additional protection on electronics can often come in handy when there are unexpected issues that arise. Our Accidental Geek Squad Protection does cover against drops and spills in addition to standard coverage. In reality, we are always hopeful our customers will not experience any problems with their electronics, but in the event you do, we will be here to help out.
Rated 3 out of 5 stars
A service worth thinking about
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From past experience they do what they can to resolve any issues. If they can’t solve a problem they can assist in the purchase of a better product
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
