Customer Ratings & Reviews

truly awesome. My technology never fails because I’m careful, but it is still technology. The Geek Squad service is worth it.

This product made a great gift for my grandchild. The geek squad warranty kept me assured that it was covered.

I feel peace of mind having purchased Geek Squad Protection, the techs are friendly and knowledgeable

This is a great product to purchase incase something happens to your Amazon Fire 10. Give me a piece of mind that it will be taken care of.

I always get geek squad warranty on any electronic purchase above 200 hundred dollars. It completely relieves me of any stress with the purchase. I've used the warranty numerous times saving me tons of money over the years. They're usually very quick about either replacing the product, refurbishing it, or best of all, giving you cash back.

Do NOT regret not buying this coverage... worth it. I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy!

I bought this guy for my little sister. She loves it. She can scroll tiktok so thats the big thing.

Geek squad protection has saved me many times. Great if you use your device all the time.

The agent installed my tv to my bedroom wall. I already had an Apple TV which he reconnected to my new Samsung 43 in tv. If I buy a bigger tv for my bedroom, geek squad recommended that I have them come out before hand. To make sure I have enough space on my wall.

I will never buy any electronic over $300 without this protection. I have used it 2x on different laptops. If it can't be fixed they will issue a gift card to replace. Totally worth it!!!

I purchased this protection plan when I purchased a tablet for my grandson to do virtual learning. He's been taking care of his tablet so far so there's no need to use it, at lease not yet. It was affordable and something I don't think you can go wrong having.

The team members were so friendly and informative.

Note that bestbuy new repair policy is to send to microsoft v/s swapping for purchase price which is what they used to do. In my case had battery not holding as long of charge, so took in 1 week before expired. They sent unit out 2 weeks later they replaced with referbished older serial number unit. And that unit had a scratch 3/4" long in display. They sent it out a second time, and that refurbished unit with another s/n came back with battery that was also not holding up as it should. They finally said they would return my purchase price and write this one off as junk return. I then purchased the Surface Pro 9 which I am happy with and took out this Geek warranty again.

Good product and good quality product love it so much

I would say on most of my electronics (worth anything) I always usually add the Geek Squad protection plan. Its worth the money to add just in case anything were to happen. I've only had to use the plan benefits a hand full of times but it paid for itself in those cases.

I would say on most of my electronics (worth anything) I always usually add the Geek Squad protection plan. Its worth the money to add just in case anything were to happen. I've only had to use the plan benefits a hand full of times but it paid for itself in those cases.

Excellent Service. Definitely It worths the value of the product to cover accidents.

The agents was a great help finding what i really wanted for college for a good price too, also made sure my purchase was successful and taken care of even when it came from a different store.

Geek Squad , thank you so very much for fixing our computer after we had been hacked !!!! What an awful situation, they have gave us reassurance that they would do the best they could to “ fix it” . And they did !!!!! Worth every penny to have Geek Squad protection.

It a good protection to have, close to the ending of my service my tablet broke down and it got replaced for the amount to get a new one, great service