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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4475 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 4,475 reviews
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that I can always count on the Geek Squad when I need help with my computer. They are friendly and always explain what they did to fix my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this on my washer and every time I called them they had someone here fast and I live in the country always friendly and help every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty best offers is a life saver my wife's computer had many problems they couldn't fix it at store it was sent out and we got brand new item plus it was up graded awesome deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for devices that are fragile and expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy a table without the replacement plan. No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is always a great investment. Thankfully I haven’t had to utilize it yet but if I need to I’m happy I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is very important along with our purchases in the event any of our devices have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use this, but I was glad I got it for the peace of mind. I would say its a good deal depending on what you are getting it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great No Hassle Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a recall on the power supply of my Surface and because I had this warranty they allowed me to receive credit for what I paid for it almost 2 years ago towards the purchase of a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was totally worth getting. Any problem you may have the Geek squad is there to fix it no matter what.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that Best Buy offers extended protection for my technology so don't have to be worried about kids using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. My previous tablet was purchased in 2014 & was a real work horse. If this one does as well, I will be thrilled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is it worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet. Probably overpriced for what you get. If you are not careful with your electronics, unlike me, it would be a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so glad that i had this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought my Surface Pro 4 I've had to use the plan twice. Both times were my own clumsiness, and my issues were taken care of very quickly. The service folks were professional and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have, easy to do and easy to work with parents would love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support is available to answer any questions. Haven’t had the need to replace the tablet yet but they’re available to answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never let me down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customer service.quick and very efficient.

    I would recommend this to a friend