Customer Ratings & Reviews

Awesomeness purchase for the dynam8c of my home. Hubby loves it ans the children cant yet enough.

Geek squad protection plans always bring me comfort and gives me peace of mind that if something happens I’m still good!

I would not purchase an electronic without having geek squad protection every again. They actually hold true to fixing and repairing broken items.

i always get this because it is always worth it through best in my experience . i do not want to be without it these days.

It's always good to buy extra warranties for your electronics, never know what will happen, geek squad warranty is alway good and easy to use

My kids play their tablets all the time especially when we go out of town.

We fully recommend buying Geek Squad on any electronic equipment over 100.00. Best Buy stands behind their geek squad protection plans. Either they fix it or replace it.

The battery on my tablet was running out very fast. The geek squad member was happy to help me out and replace my old table with a new one.

If is taking forever to get bac km a tablet that I turned in weeks ago. I'm fairly certain they need to just give me a new one. Not sure what's taking so long. Oh, and they were very rude about the appointment times they do now. They schedule blocks of time which are 20 minutes long. I assumed that was my window to come and drop it off. No, they want you to come at te beginning of that time frame. I was a little late and live over 30 minutes away. When I arrived, the kid told me I had to reschedule. He was literally standing there doing nothing. Very annoying and rude. I would still recommend getting a warranty, though. Best Buy typically has a great policy.

I’m confident that if something goes wrong, it will be quickly handled. I can take my item right to the store and get a new one. I love that!

Getting a tablet protection plan is a no-brainer. So one in my home will eventully n3ed hecause my are rough on things

I bought this for my husband. He loves it. I find it hard to operate. I have to cut it off each time to add a book, and getting around on the platform is awkward, but as long as he can get to the book and read it, he's happy.

Love this. I forgot I had purchased this and lucky I came across it. Still had broken tablet and got all my money back on gift card.

First off the agents are very nice, knowledgeable and helpful. They are quick about filing claim for me. I got my device back look brand new.

I luv geek squad is the best want else can i say about it

Always get Geek Squad protection or at the very least you should get total tech support.

they replaced my Granddaughters tablet, when they were unable to fix it, worth the price given the price of a nice tablet these days

Excellent service - very accommodating - look for solutions that fit my specific need

Information provided by the agent was detailed and clear

You will need protection on any device or item that can break. I've used Geek Squad for years and had one issue that was quickly resolved.