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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4477 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 4,477 reviews
  • Rated 4 out of 5 stars

    Easy to obtain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use as Best Buy keeps track of it on the computer. You don't have to have the actual receipt or mail anything in. They will also sub a similar product if necessary. Unfortunately if your product malfunctions before the two years, you will have to buy a new plan for the replacement item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tab protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Information provided by the agent was detailed and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have on electronic stuff my grandson breaks stuff all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cracked my screen, and I sent it out via geek squad since I had the protection plan. A few weeks later they were able to replace my tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marvelous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the best plan for every product that you purchase and I will recommend anyone to take this cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad for tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is top notch, and so is the customer service. I have spoken to them numerous times, and it is always a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use with a tablet purchase, just in case and I'm glad I did. It makes me feel more secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired my laptop quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this plan after someone knocked my surface pro off a desk and onto a hard floor. They have already taken care of the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. My surface pro 7 was run over by a car. and they replace my unit with an anther one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had to bring back my daughter tablet be/c it turned off and would not turn back on and they gave us another one without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not tech savvy. I had to go in to store and let them set it up for me. Very friendly employee and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have opted for longer protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased extra protection with my laptop, should of purchased 4 year plan. Yet, the 1 year came in handy when my laptop stop working correctly. No cost associated with Greek squad help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love and really love geek squad services! They always come thru!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never pass this buy with your purchase. Nothing is made to last . This warranty is the best in the industry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always there to help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there to help! Especially in a time like this, being stuck at home and getting help over the phone from an expert is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get to have let's get this my tablet started acting up and I was able to switch your mind out and didn't have to wait for a shipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item came on time and in the condition as I expected. I love shopping from Best Buy, and I will continue to shop from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest some of the things you buy don't truly break until your warranty is over so it would be so nice to renew it before that happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Geek squad for this tablet is worth it and and worth buying good deal with it too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using this kindle. It's lightweight and easy to use. My biggest issue is the lighting.

    I would recommend this to a friend