Customer Ratings & Reviews

Easy to use as Best Buy keeps track of it on the computer. You don't have to have the actual receipt or mail anything in. They will also sub a similar product if necessary. Unfortunately if your product malfunctions before the two years, you will have to buy a new plan for the replacement item.

Information provided by the agent was detailed and clear

This is a must have on electronic stuff my grandson breaks stuff all the time

I cracked my screen, and I sent it out via geek squad since I had the protection plan. A few weeks later they were able to replace my tablet

They have the best plan for every product that you purchase and I will recommend anyone to take this cover

The warranty is top notch, and so is the customer service. I have spoken to them numerous times, and it is always a great experience.

I purchased this to use with a tablet purchase, just in case and I'm glad I did. It makes me feel more secure.

Used this plan after someone knocked my surface pro off a desk and onto a hard floor. They have already taken care of the issue.

Great Product. My surface pro 7 was run over by a car. and they replace my unit with an anther one.

We have had to bring back my daughter tablet be/c it turned off and would not turn back on and they gave us another one without any problems.

I am not tech savvy. I had to go in to store and let them set it up for me. Very friendly employee and answered my questions.

Purchased extra protection with my laptop, should of purchased 4 year plan. Yet, the 1 year came in handy when my laptop stop working correctly. No cost associated with Greek squad help.

Love love and really love geek squad services! They always come thru!

Never pass this buy with your purchase. Nothing is made to last . This warranty is the best in the industry

Geek squad is always there to help! Especially in a time like this, being stuck at home and getting help over the phone from an expert is awesome!

If you get to have let's get this my tablet started acting up and I was able to switch your mind out and didn't have to wait for a shipment

My item came on time and in the condition as I expected. I love shopping from Best Buy, and I will continue to shop from them.

To be honest some of the things you buy don't truly break until your warranty is over so it would be so nice to renew it before that happens.

I bought Geek squad for this tablet is worth it and and worth buying good deal with it too.

I enjoy using this kindle. It's lightweight and easy to use. My biggest issue is the lighting.