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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4512 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 4,512 reviews
  • Rated 5 out of 5 stars

    Geek squad protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I don’t want to pay to fix geek squad is there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great 1st labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop easy to use keeps a good charger. I am able to video visit and get great quality!!! love love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the geek squad but I am confident that they will be able to help me if I have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance on expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a lap top computer that failed shortly after purchase . It was replaced with little to no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bough the protection plan for the surface pro. 3 year protection was worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily only had to use once. Fast and convenient service for this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We find our Geek Squad very friendly, helpful and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes my purchase worth worth paying for. Won't buy am electronic from anywhere else because of this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you break it, you're covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use it but its a peace of mind I recommend especially with purchases that consume a pay check.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy i worked with went above and beyond to help me out and give me that 2 year warranty i wanted. Great team at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy warranties when I buy any electronics from there. Its a life saver and I will suggest that everyone buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet but I got it because I bought my nephew a tablet and he’s still young

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent helped replace my husband's brand new Surface Pro after it was dropped and broke. Super helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth the Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price for the protection and replacement value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind obtained by this purchase and am pleased I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There if you need it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this often. But the few times we have, they replaced it without issue

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Robert. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product.

  • Rated 5 out of 5 stars

    So easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should have this on their electronics. If it breaks they fix it or replace it. Must have item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with a computer I purchased, after my grandson accidentally dropped it. I took the computer back to Best Buy and it was replaced on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not too tech-savvy. It is so nice to be able to bring my laptop in and let the geek squad work on it or add a program, clean it up, etc. Definitely recommend...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never needed them working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed them, product is working great no issues. It was a comfort knowing if needed it's there.

    I would recommend this to a friend