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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4475 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 4,475 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. I'm glad to have the extra protection should I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is the best on the market. They respond quickly and it really works. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GET PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a person who thought buying the protection plans or as some call it the "extended warranty" was an absolute waste of time. That isn't the case with Best Buy, they cover more and make it a walk in the park to exchange or repair. I ALWAYS get the warranties on electronics now. Companies don't make durable products like they used to and that's ok because they are trying to make everything convenient and I feel like its at the cost of longevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it for all her work. And loves that its bright and easy to ready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth the money who wants to end up with an expensive paper weight if it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this Microsoft Surface Pro warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Microsoft Surface Pro warranty. Just wish they had a 5 year option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy exclusively from Best Buy because they have the best protection program. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad quick and efficient!!!’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protect is awesome had it on my pro 7 and now on my pro 9. I used my geek squad protect thee times in my pro 7 and my computer came back as it left new and no problems!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Meaningful Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably a good investment. I've had several broken laptops that had I purchased an extended warranty would have likey been repaired in less than a week. However, skipping out on a warranty meant that I had to order replacement parts and do my own labor. I can fix a computer fast but ordering the correct replacement parts can take time. A warranty allows you to just drop off your device and pick it up much faster. You live and learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tablet for the price. More bang for your buck over iPad. The fact that it comes with the pen is stellar! Bright screen and good battery life along with a light weight should put this device at the top of your list if you're shopping for a tablet. Performance is good as I never saw any lag. I mostly use it for reading, watching movies or TV while on the treadmill, quick internet lookups and note-taking at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oopsy dropsys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After accidentally dropping her tablet my 3 year old daughter went in to panic mode, luckily I had purchased the protection plan .. what a relief after losing my job…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dang! I was 4 days from my warranty expiring. It was great luck but it covered it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed fast for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my geek squad service. All my equipments get extended warranty... it is worth the value.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slightly Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have protection on my tablet and laptop. I brought my tablet in for a hard reset, and the guy even didn't try or ask for information about the tablet. I had better experience with my laptop ( they sent it out for repair), the total cost of repair would've been comparable to purchasing a new similar laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has been happy with her tablet and had great Picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad really does help alot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great especially for any electonics you might buy as a gift or present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont forget it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never go without our warranty. Super easy to replace devices when you get a warrantyvthrough best buy. Never have an issue when we need to use our warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully have not used it on my new unit yet, however on my tablet that was less than a year old and having a broken screen... the cost was definitely worth having my unit back fixed like new with no added cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i give them a 4 stars for this product price, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it cost me 120 + tax and 40 for geek squad 1 year that really is not so good because well it already comes with a 1 year manufacturer, 40 is steep considering 1 year and so much for that- should be like 3 year, so Best Buy... I always get a fair deal w/bb geek but I had 1 weird 1 where my phone had a problem and (long time ago) i had a 2 year i went there and they told me it wasn't through geek squad but through boast even though they pointed out to me that it indeed say geek on the receipt. All the memories of that one or vague but I was let down. And just the same way on a vinyl player at wal-mart the same way. Those two times were terrible but I doubt that will happen to you. I recommend though unlike me take your proof and call the upper powers because they do listen though. i give them a 4 stars for this product price. But geek squad is usually always 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I purchased this protection for my son tablet

    I would recommend this to a friend