Customer Ratings & Reviews

I haven’t used it yet this time around but in my experience anytime I have ever used them, they were exceptional. They fix the problem and are always polite .

Agent placed order for warranty and I’m about to use said warranty.

Perfect service and good customer service perfect professional service

Its great to know the Geek Squad has our back in case anything happens with the tablet!

This type of insurance company seems good to me since my children are very careless with their tablets but so far they have repaired my devices due to accidents

My experience with Geek Squad was amazing. The representatives treated me as though I was truly valuable. I will always use their services whenever I purchase at Best Buy!

Great support! I messed up my set-up and was able to recover with the Geek Squad support in short order.

perfect definitely need this for accidents and other surprises

I bought a Samsung tablet with a Geek Squad warranty, one day it accidentally fell into the water, it stopped working. I made the claim through Geek Squad and in a few days they solved it, refunding me all the money for the product I had purchased

Haven't used hopefully don't have to but a great back up feature

Geek squad is always useful to have. Purchase for all electronics.

I purchased this warranty to go with my new tablet. My husband has the same tablet and he hasn't had any problems with it but when I purchased my tablet I wanted to have the coverage on it.

great value for the price. i love that i am safe for the next 2 years

I was looking for an affordable devise for my husband for his online books, and a e-reader kindle seemed a little too expensive for the size. So this was my next best option. And it is great, since it's only for reading, it works smoothly.

I love their protection plan!!! It has served me well. My son trnds to drop our tablets from time to time. They are always friendly. When they have to send it off and it cant be fixed I get a gift card that is usually worth more than i orginally paid.

Perfect tablet for kids my nefews have so many activities to do . Definitely better than the first generation were you really couldnt play vedio games and this version you can.

I was able to have a static drive placed in my wife's laptop, have the latest operating system installed and have her files restored. The plan was about the price had I paid only for the services just mentioned, and it included installing screen protectors on our two new phones. In addition, it covers all of our computing devices in the home for the duration of the coverage. What's not to like?

Have not used themnyet but i am sure they are awesome..

Table works fine kid friendly but it’s not something you can drop and it’s okay. Tablet is cracked and had to call to flirt a appointment and got in quickly

Great item for any age, it’s not slow and has good capacity