Customer Ratings & Reviews

Very helpful if I have anything wrong with the tablet. I've not used it since buying the tablet, but it's helpful for accidental damage.

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

I needed an extended warranty to protect my Amazon Fire 19 HD 2019 Kindle tablet from scratches and damage and dirt very much also. I am glad I purchased this extended warranty through the Geek Squad to give the Amazon Kindle tablet an added layer of protection and piece of mind very much also.

I had purchased my daughter a amazon fire tablet for Christmas and added the protection plan. Well, the tablet didn’t make it to December 26th. When I finally made it in to the store, it was so easy to turn in and get my replacement. I really thought it was going to be a hassle, but it turned out to be a breeze. I recommend a protection plan especially for kids.

Easy purchase had issues with Microsoft surface pro and took in to beat but. It was determined to be a manufacturer defect and covered under standard manufacture warrenty. Because all the associate help, i fid not have to use up purchased warranty

Normally I don't have a need to purchase protection and support, but since I am constantly being bombarded with technical questions from family and friends, it's nice to get a package that lasts for about a year and you can have those family and friends contact another professional about any questions or for support. Geek Squad customer service is great and their techs are very knowledgeable.

They were very helpful they didn’t have what I had brought in in stock so I got a gift card for what it was worth and just upgraded my sons tablet.

I have purchased the Geek squad warranty on large screen tv and surface 4. In both cases, the products were replace for full credit due to maintaining the extra warranty, and in both cases I ended up replacing the items for free. I can't say enough for the Geek squad warranty. Not that it is worth it on smaller ticket items but for what I purchased it was.

I hope that I don't have to use this product any time, but I use this surface at home and at work, so it does a lot of traveling and there is a greater chance of something happening.

I purchases this tablet to help me in nursing school. And it is very convenient and compact.

Wish I can use it, but there's no way to determine which product is which as you need information such as the product serial number along with the receipt. I ordered multiple as I have four children that each got one. Three of which had a glitch shortly after opening them and froze. I considered sending it back, or going to get repaired but I can't seem to figure out which is which.

Love the 2 year option!! Great for mistakes that can happen in life. We've actually had to use it.

Excellent writing tool. Im very happy with it. Recommend highly.

I believe the protection is a great buy, especially when your purchasing something of great value. Why not protect your item for a few more dollars? I love that I have this if I ever need it. I did my research on how it works so in the future I will be educated on how to use it if necessary

It is good to know that my Amazon fire tab is covered if ßomething were to happen to it.

It is well worth it when you have young kids that use products a lot. You are able to get a quick and easy process with returning and exchanging.

Device arrived quick. Even though it was refurbished it worked like new

Geek Squad is the best service provided for any Best Buy product.... I think its the best value for your money.