Customer Ratings & Reviews

I accidentally soaked my Samsung tablet in energy drink. The Geek Squad sent my tablet off to be repaired and within 5 days i got an email to come in and pick up my replacement. They gave me a full store credit for the original price of the tablet plus tax and i was able to get the same tablet for less money mailed to my home. The store credit even paid for part of my new warranty!

So excited to have geek squad protection ive heard nothing but great things, cant wait until my kid breaks her tablet so i can see how they work

Most everything I buy from best buy gets Geek squad. For repairs its always so easy to get it done. Take it to the store and they diagnose what can be done then and there and what needs to be shipped off. You get a call/email when your item is ready to be picked up so can set up a time to that. Things that have been covered in the past for me include a cracked screen, liquid damage, blue screen of death, laptop just not working, xbox controller not working etc. Its a good investment especially when kids are in the house.

Best service ever!!! I can’t say enough about them! I will always use the Geek Squad Service. They always fix things or replace with such great help and kindness.

Good protection tp have. Priced just right. You never know if it will be needed. Better to have it and not need it thsn toneed it and not have it..

If you have kids definitely get the the warranty. Youll be in an out or you can get the product shipped to your home.

The Geek Squad was quick and efficient with my return, were very understanding about the holiday rush, and very helpful in so many ways!

Love my tablet. No complaints at this time. Would recommend for any ages.

Bought this fory kids tablet and it's a great investment. Both my kids are not careful with their devices sometimes and things happen. With this service we get peace of mind that it can be corrected in a timely manner.

The worry free warranty gives me peace of mind and worry free use

I love my kindle! It's so portable and easy to use. If you're an avid reader, but don't like having physical copies, this is for you!

Good protection plan that is worth the price. I usually always get an extension warranty

Bought this as a gift for my toddler nephew and it wokrs great.

Great price for the warranty on the Samsung tablet. I would definitely recommend getting this 2 year warranty if you have smaller children.

Worth having just in case your electronics breaks.

good for computers work 24/7 and others sistems for the university

Geek squad is the best very helpful and very easy to understand returns and exchanges

Love it. I can do so much on it. Great tablet has alot of great features

The Geek Squad rocks! I have not had to use Geek Squad protection for this product, but I have used it elsewhere. They are very helpful when you have an issue. The Geek squad at my local store took the time to help fix my dad's laptop power button that got messed up when he dropped it. He actually did not have the protection, but his laptop was brand new and he was pretty upset that he had dropped it. They fixed it, no charge! We were both very pleased that they took the time. That act of goodwill went a long way for both of us. I don't buy the protection plan on everything, but there are times when I wish I would have. My rule of thumb is to buy it if the product is expensive and you are going to use it everyday, especially if you intend to use it in harsh environments.

I love this tablet. I use it daily and my Grand-daughter uses it also and it works great and holds everything we use.