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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4500 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 4,500 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service always good to get for expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service on this item. Will tell friends & family about theses products

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I was looking forward to backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know I love the product replacement like I said so I rely on this like insurance so if something goes wrong therefore I'll come back as a repeat customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents are always there to help. Rather in person or online wonderful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WaWa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to the salespeople who helped me. I really appreciate your assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definite must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get the tablet you need to get the replacement plan. Kids are rough on their toys! This gives a little peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome service offered by BestBuy, well worthy for the money, and great service protection plan from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to know i have coverage if anything happened to the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me from having to buy another tablet after water damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the price. I always have tons of questions learning a new computer. They were able to make the process much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, as everything I buy from Best Buy! last's along time and doesn't fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, as everything I buy from Best Buy! last's along time and doesn't fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is best because it is very easy to exchange the product for a newer one. The service is faster and no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tablet broke and they were able to fix it when I thought it was ruined! Awesome job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gotta have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get if you buy a laptop. I bought a pretty expensive one and they replaced it free when I dropped and shattered it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it now u never know when u gonna needed it its now or never ...GET IT

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift. I would have to refer a review to the receiver of the gift. I can only say that I have not heard any complaints. That is the reason for 4 stars instead of 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad surface pro 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know that my surface pro 7 has skilled people to help out if there are any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them for this item but on other occasions they have been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them a few times, they do a great job, definitely recommend them if u have problems.

    I would recommend this to a friend