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Customer reviews

Rating 4.7 out of 5 stars with 4513 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 4,513 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to have for all your electronics. I put it in my date book so I can renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tablet broke and they were able to fix it when I thought it was ruined! Awesome job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security and the Geek Squad are very helpful when there is an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them for this item but on other occasions they have been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them a few times, they do a great job, definitely recommend them if u have problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked when I needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection on a tablet. Tablet quit working and the protection got us a new one. No hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment. Hope I don't have to use it, but good to know that I have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ain’t needed them yet but I went Thur them before and they are good at what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your purchases. They will fix or replace your item quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use them yet, but just having the back up is great!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not really worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not to happy with this purchase. The basics behind this is if the device can power on then they will work on it but if not then they will offer you an "express replacement" at a preset amount (not ran with current pricing) which in my case was 50 dollars more than the current pricing. In the end it's left to the geek squad's discretion what they do with your device and even though this protection promises a 1 time replacement battery (which is what i wanted) it is not as freely given as advertised,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the Geek Squad service especially that I can take all my electronic devices there to be serviced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be dumb get it a couple of more dollars won't kill u

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Call the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i never have to use this but if i do i know i am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my warranty protection plan for my Microsoft Surface Pro 8

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong buying insurance for your investment on your gadgets in case they stop working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the warranty is good especially for a child which always opens up to accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for a friend, she loved it!! Geek squad did an exceptional job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better be protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I bought another item and its covered. x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was super nice and helped me. Definintly returning for another purchase.

    I would recommend this to a friend