Customer Ratings & Reviews

Hoping I don't need it, but it's reassuring to know I do.

The first remarkable pro I received was defective and The geek squad gladly made it right I received my new remarkable pro and it works perfect

Geek Squad service us the best! Iorth every penny. I had an issue with a tablet and made an appointment by phone. There was no waiting and the tech resolved the problem in minutes.

If you have kids definitely get the the warranty. Youll be in an out or you can get the product shipped to your home.

Seems like a great deal is somethings happens to the tablet

Seems like a great deal is somethings happens to the tablet

I bought a 2 year protection plan in aug 2019 for $39.99. Just fulfilled that plan as they just replaced a kindle with a shattered screen. They said it was cheaper to replace then send off to fix it. Great! We got a brand new kindle for $45 essentially. Bought this new 2 year plan to go with the new kindle as they other plan was considered "fullfilled." The 2 year plan has now gone up to $49.99.

Best Buys Geek squad service is outstanding. Everything that I buy from Best Buy I get the service plan with it so I know that I'm protected. They are great at honoring their service plans. I highly recommend getting a service plan.

I don't know what I would do if I didn't buy the protection for my stuff

Awesome service. Was having trouble setting up a device and they helped me with all my issues.

Good for peace of mind for 3 years and a good price as well.

I purchased this accidental insurance and it's great that I did, because the open box computer attached to it went black and quit working.. this kicked in and we got a new "refurbised" machine in it's place and it's been 100% ever since.. saved my butt!!

I have used the protection in past and will never buy anything without it

I'm very happy, because i buy this protection. I have 2 kids and it must to have.

I love this tablet. I use it daily and my Grand-daughter uses it also and it works great and holds everything we use.

I have had 2 incidences where my expensive electronic wasn't working properly. I simply take it in and go to the counter, explain whats happening and have had my broken device switched out for a brand new one. You are given the option of getting the same item or upgrading to a newer one and paying the difference. My advice to you is: Spend the extra $30 on the warranty. It might think its pricey and not want to spend the extra money on top of your pricey purchase, but its worth it!

Fast service with attention to detail. Fast turnaround time.

Even though I'm Tech Savvy and know the ins and outs of cmputers, I know that there will always be problems that need an expert. And just like buying a car, when does it happen? Right after the warranty so I always take the extended "Geek Squad" Warranty. And it has never failed me yet. They guys know what they are doing and I don't have to worry about hunting around for a "good tech" that doesn't cost an arm an a leg. Because I planned on the price in the beginning. I'm covered. :) Love these guys.

Inalways recommended extra protection. Its better to be safe than sorry and in the event you need the service the response time is immaculate

I was able to have a static drive placed in my wife's laptop, have the latest operating system installed and have her files restored. The plan was about the price had I paid only for the services just mentioned, and it included installing screen protectors on our two new phones. In addition, it covers all of our computing devices in the home for the duration of the coverage. What's not to like?