Customer Ratings & Reviews

Great item for any age, it’s not slow and has good capacity

Very cost effective service plan. I have had to use it with my granddaughters tablet when screen got broken and it was replaced without charge. Fast, easy service. Will purchase again on all tablets/tvs I buy.

Very friendly professionals when I requested the repair service and instead they replaced my Samsung Galaxy Tab S5e tablet and gave me the guarantee as stipulated in their service manuals.

I have not had to use it, but I was told that it would cover about anything that I asked about. And if it does, and they do, then this would be great!

I have had to use this twice and it was seamless and stressless.

Geek Squad support services are reliable time after time. When you have one desktop and 4 laptops, something will eventually go wrong and it’s a quick phone call to have them remotely take over and fix the issue. It’s nice to have Geek Squad on your side!

Never had you use one but if I did and the service is as good as Best Buy my guess is I would be happy with them.

Have not used themnyet but i am sure they are awesome..

[Employee of bestbuy] I bought this guy for my little sister. She loves it. She can scroll tiktok so thats the big thing.

Aleays ready to work out and issue or doubts excelent custumer service.

Love this product. Does everything that I want it to do and very easy to use and the graphics are also great. Use this for our construction company.

Excellent service they were so helpful they gave a replacement

I've had two instances when Geek Squad coverage has completely saved me. Exchange/credit toward a replacement unit was painless, so I buy Geek Squad warranty coverage whenever I have a major purchase at Best Buy.

I have bought it for now and hope the day I need it, it’s been useful with no hassle and issues

This service gave me the peace of mind I needed when I did my purchase. Luckily, no accidents happened, but it’s better safe than sorry, right?

Just add the geek squad protection plan to any electronic device they will tkae care of you if you ever need to service your electronics

Excellent, more powerful than I think. It's the best to use washing tv on the bed room.

I received excellent customer service and both of the employees who helped me at the till went over and beyond to make sure that I left the store a happy camper!

I once was one of those who thought it could never happen to me, until it happened; the accident of a lifetime that left my two week old device in pieces. It happened before I knew it, and then the I remembered the Geek Squad protection. Total replacement, no questions asked. End of story.

I have many tablets and usually don't get the protection plan. But this one is to keep for a long time so I did. Happy that I have the an for only a few $ more