Customer Ratings & Reviews

I purchased this plan along with the tablet I bought as a gift. It is only 1 year but its worth it just in case anything happens. I always get protected.

The geek squad is worth the buy. Dont be intimidated to spend the extra money to cover your products. You really just never know what accident can happen to your investment.

Purchased this protection because I purchased the tablet for my young grandson

Excellent agents! , excellent service and promptly attentions

I've called the Geek Squad twice. First time, they scanned my computer and checked for viruses. Make my computer run faster. Second time, I had a printing problem, which they fixed over the phone.

2nd best thing I have ever bought. first was same program that was already covering 3 items. so I was not going to pass the 2nd one to cover new purchase. geek squad the best at the town center store and southside blvd.location.

I've had Geek Squad Total Tech Support for close to 2 1/2 years. The technicians are always helpful and almost always resolve my issues on the first call. I have found it to be a great value.

Great price for three years, so that is what I am rating this on. Have not had to use it yet so maybe I will change my mind then.

Always friendly and helpful! They never seem to mind my “dumb” questions.

Amazing service and the best customer service loved

Always get this on every device, you can never go wrong spending the extra money.

I always purchase the Accidental Geek Sqaud protection plans for my electronic and appliance purchases. I had it on a 8 inch Fire HDR. The speakers were defective and they replaced it with a smile. I shop Best Buy frequently.

I've had Geek Squad since my first computer and if there's Abby issues, they're there to help.

Had to take my tablet in for the screen to be fixed. Tablet was still usable. Just had a cracked screen. They sent it off to see if they could fix it. They ended up junking it and not sending it back to the store so i lost my sd card full of all my kids pictures etc. And when i asked for that back the guy said he can try but doubt he can get it because they are hard to get ahold of and just throw it out. Then they gave me instore credit for the prive i paid for the tablet 3 years ago. And i had to rebuy the protection plan even though i still had time left on the protection plan for the broke screen one. Very unhappy about it!! And theyre over priced to fix anything!

Bought the geek squad plan for my tablet. The store and the plan are both great. I often buy the plans because I don't always have time to return a defective product within the return period. Better to have than be stuck without.

for 50.00 dollars a year,covers everything. can not go wrong.

Love this warranty, we have a 3 year old and this warranty was purchased for his Amazon tablet, used a few months after purchase and had no issues at all replacing the product.

I purchased the protection plan for the computer a bought for my son. he dropped the computer and shattered the screen within a very short time. The computer was replaced without any question. I would recommend the plan highly.

My son loves his tablet! It's having charging problems now but I think because he doesn't turn it off at night!

My expectatipns were surpassed with the Samsung note & S pen I had read good reviews, also being that I like to both write stories and also create the illiastrations also for them this is a great way to cover my bases in these areas.