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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4500 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 4,500 reviews
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but the peace of mind definitely helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get for kids,would recomend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot faster than the previous model, my daughter loves it 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful to buy insurance even kids break they things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection on tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t need to use this but it’s good to have just in case lol kids break things a lot lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-year Geek Squad Protection Plan; Kindle Fire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for my mother-in-laws Kindle Fire. So far, so good. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Husband really likes it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband. He loves it. I find it hard to operate. I have to cut it off each time to add a book, and getting around on the platform is awkward, but as long as he can get to the book and read it, he's happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get this because it is always worth it through best in my experience . i do not want to be without it these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that Best Buy offers extended protection for my technology so don't have to be worried about kids using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired my laptop quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this plan after someone knocked my surface pro off a desk and onto a hard floor. They have already taken care of the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help full

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with getting a person to help me or fix or even exchange a device that is not working properly. They are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added a protection plan just in case it broke or quit working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans always bring me comfort and gives me peace of mind that if something happens I’m still good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet Replaced - No Hassle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ve always taken care of issues with covered devices... tablets- Great service. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because my grandson is naturally destructive, it was a must to have additional protection for his Kindle Fire. Being only 6, it was an easy choice to make & price was reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cracked screen and they took it right in, very helpful and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is great. Even if it is damaged it will be replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is very important along with our purchases in the event any of our devices have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iglesia cabina

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me lo recomendó el vendedor de la tienda y su orientación

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They taught me to use my tablet. Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had circuitry issues with my first tablet that I purchased and they replaced it immediately with no hassle. Definitely worth the money.

    I would recommend this to a friend